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Quality Management System Policy

The Water Operations Branch, on behalf of the Corporation of the City of Barrie, is committed to ensuring the supply of safe drinking water that protects public health and the environment through the development, implementation and maintenance of a Quality Management System.

The Corporation of the City of Barrie supports the Water Operations Branch as they maintain and continually improve the effectiveness of the Quality Management System through the following commitments:

§ Provide the resources necessary to ensure the delivery of safe and reliable water treatment and distribution services in an efficient and effective manner that meets or exceeds the legislation and regulations related to water quality.

§ Invest in infrastructure, technology and process improvements to continually improve water service and delivery.

§ Provide high quality response services and promote consumer confidence through effective communications.

Council Resolution: 08-A-514

Date: December 8^th, 2008

WATER OPERATIONS BRANCH

Welcome to the Water Operations Branch of the City of Barrie. Here you will find information concerning Water Customer Services, Water Distribution, and Water Supply & Quality.  Please select an information link on the left side of the page or below for more information.

As per the requirement of the Municipal Drinking Water License, Ontario Regulation 453/07 requires the license holder to submit a Financial Plan to the Province for review.  Attached is a copy of the 2010 Financial Plan submitted by the City of Barrie with respect to License Number 014-101.  2010 Financial Plan.pdf

City Warns Residents of Possible Scam

City of Barrie Drinking Water System One of the Best in the Province!

Please follow this link to view the Chief Drinking Water Inspector's 2005-2006 Annual Report  >>>

Chief Drinking Water Inspectors 2005-2006 Report  

 (*Beginning on Page 77 Apendices are the Municipal Residential Drinking Water Systems Ratings and Water Quality Results for Ontario Municipalities - See page 78 for the City of Barrie's top standings!)

'Tap water in the province  is among the safest in the world. Together with the Ministry of Health and Long Term Care, we’ve taken action in June 2007 to expand drinking water safety protection and reduce potential levels of lead intake for children under six and pregnant women. The action plan includes new and proposed regulations for implementing testing at the tap for lead, providing municipalities with expert advice on water chemistry and best practices to help make lead line replacement more affordable for home owners and encouraging municipalities to conduct public education campaigns. My next report will include a discussion on this important topic. We continue to work with owners and operators of drinking water systems and stakeholders to safeguard the quality of our drinking water.”

Jim Smith, Chief Drinking Water Inspector

Water Specifications

Water Quality and Drinking Water Standards are more important now than ever before. The Ministry of the Environment imposes strict standards onto municipalities to ensure that the water that is supplied to residents is safe. The City of Barrie continues to meet and exceed the Ministry of the Environment's stringent standards to ensure a clean and healthy environment for residents.

Water Meter Services

Here you will find information concerning Meter Services such as:

• Billing/Rates
• Installation of meters
• Other Programs
• Replacement/Repair of meters

Backflow Prevention

Here you will find information relating to the City of Barrie Backflow Prevention and Cross Connection Control Program such as:

• By-Law 2008 - 137 Backflow Protection and Cross Connection Control
• Information for Customers
• Information for Contractor's
• The Qualified Contractor's Registry
• General Program Information
• And More......

Locates - Call Before You Dig

It is important that you have all the information regarding the services that may run through your property before you dig.

Here you can find information on digging on your property.

Water Customer Services

Here you can see a list of various services provided by the Water Operations Branch such as:

• General Inquiries
• Installations (Hydrant Metered Gate Valves; Industrial/Commercial Water Service & Meter Installations; New Home Meter Installations; Temporary Water Connections; Water Meter Replacement Installations; Water Service Installations)
• Water Quality or Water Pressure Issues
• Residential Main Shut Off Valve Repair & Replacement
• City Standard Drawing Details - Water Specifications

If you are calling the city regarding billing, water quality or water pressure issues, to help us serve you better, please be ready to state your name, address and phone number. You may wish to have a pen and paper handy to take notes.

Steve Cripps - Supervisor of
Water Customer Services e-mail: scripps@barrie.ca
Department telephone number:   (705) - 739 - 4220 Ext. 4805#