Specialized Transit

Specialized Transit is a door-to-door shared ride accessible public transit service intended for persons unable to use Barrie Transit's conventional accessible fixed-route system due to a disability. Specialized Transit enables clients to stay active in their community.

Specialized Trans​it is available on an unconditional (permanent), temporary or conditional basis, depending on eligibility. Registered clients may use the service for medical appointments, school, shopping, visiting family or friends and social outings within the City of Barrie limits.

Apply or manage your account

Visit Service Barrie Online to apply for Specialized Transit or manage your account. For more information, visit Specialized Transit Application

Did you know? Specialized Transit shares a quarterly newsletter with transit tips, reminders & notices. Download the latest Specialized Transit Newsletter.

Contact Information & Hours

Eligibility

There are three different types of eligibility for Specialized Transit service: Unconditional, Temporary and Conditional. For more information about eligibility, visit the Specialized Transit Application page.

Booking, Confirming or Cancelling Trips

Specialized Transit is a shared ride system and you can expect to be on our vehicles up to 60 minutes (one hour) before you arrive to your destination, so please book accordingly.

Specialized Transit operates with a 30-minute scheduling window, that is from 15 minutes before the scheduled pick up time to 15 minutes after the scheduled pick up time. For example, if you have a booked trip for a 10am pickup, the Specialized Transit operator will be scheduled to arrive between 9:45am and 10:15am.

Companions & Assistance

​Responsibilities

Articles Permitted on the Bus

Clients may bring a maximum of four manageable articles on the Specialized Transit bus. Operators are not required to assist with loading and unloading of articles and/or personal items. The operator can refuse to provide transportation if the clients have articles they cannot handle themselves. 

Frequently Asked Questions