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Water Wastewater Billing

The City is responsible for Water and Wastewater readings, billings, and collection services.  All payments and inquiries regarding your water consumption should be made payable to and forwarded to the City of Barrie.

Water and wastewater billings are issued bi-monthly for residential accounts and monthly for non-residential accounts. The bill amounts are determined by the cubic metre(s) of consumption of water as registered by your water meter. The water meter is read electronically by the City of Barrie on a regular basis, providing you, the consumer with accurate and timely information. 

Customer Forms

New Account Cancellation Form
Owner Tenant Agreement Form
Pre Authorized Payment Form
Budget Billing Plan Form

Having issues viewing your Account Online?

Recently, Firefox and Internet Explorer have gone through upgrades that are conflicting with our system. Our IT department is investigating a solution to this issue.

In the meantime, it has been recommended that users use Internet Explorer. You will receive an error message, however, there is an option to select “ continue” and you will be able to proceed with logging in. Please note your bills will continue to be mailed out, and you may contact us at any time on the phone or by email to determine your account balance.

Questions Regarding Your Bill?

All bills issued by the City of Barrie are to be paid to the City of Barrie and any inquiries are to be made directly to the City of Barrie. Please refer to the frequently asked questions or contact us (refer to the "Who to Contact" section on this page). Finance Department office hours are Monday to Friday, 8:30 a.m. – 4:30 p.m.

All bills issued by PowerStream are to be paid to PowerStream and any inquiries regarding that bill are to be made to PowerStream:

PowerStream Inc.
Monday – Friday, 8:00 a.m. - 4:30 p.m.
(705) 722-7222

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