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Contact Us

City Hall Mailing Address
70 Collier Street, Box 400, Barrie, ON L4M 4T5 • View location on map

General Email, Phone, TTY & Fax
Phone: (705) 726-4242*
TTY: (705) 792-7910
Fax: (705) 739-4243
*After-hours, press zero for emergency assistance; appropriate on-call staff may assist you.

Office Hours of Operation
Monday to Friday, 8:30am–4:30pm
Office hours include City Hall, Water Services Branch Administration (20 Royal Parkside Dr), and Municipal Law Enforcement (45 Cedar Pointe Dr). Offices are closed on statutory holidays. The landfill and rec centres (Allandale, East Bayfield, and Holly) operate under different hours than City offices.

Social Media

The City's Facebook and Twitter accounts are actively monitored during office hours: Monday to Friday, 8:30–4:30. Related page: Social Media Policy 

Make a Suggestion

The Make a Suggestion forum provides residents with an organized way of expressing, categorizing, and collaborating on suggestions for their City; it also provides City staff with the means to identify and measure ideas that are supported by the community. Make a suggestion and/or vote on others at

Submit a Complaint

A complaint is an expression of dissatisfaction related to a City of Barrie program, service, facility, or staff member, where a citizen believes that the City has not provided a service experience to the customer’s satisfaction at the point of service delivery and a response or resolution is explicitly or implicitly expected. If you have experienced this, submit a complaint.

Department Contact Form

Use the form below to submit your question or comment to a specific department. For comments of more than 255 characters please email; your message will be directed to the appropriate department.

( 255 characters maximum. )
Your Email:*

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