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Contact Us

City Hall Mailing Address
70 Collier Street, Box 400, Barrie, ON L4M 4T5 • View location on map

City Hall Email, Phone, TTY & Fax
Phone: (705) 726-4242*
TTY: (705) 792-7910
Fax: (705) 739-4243
*After-hours, press zero for emergency assistance; appropriate on-call staff may assist you.

Hours of Operation
City Hall: Monday to Friday, 8:30am–4:30pm
City Hall is closed on all statutory holidays
Please note: The landfill and rec centres (Allandale, East Bayfield, and Holly) operate under different hours than City Hall.

Make a Suggestion

The Make a Suggestion forum provides residents with an organized way of expressing, categorizing, and collaborating on suggestions for their City; it also provides City staff with the means to identify and measure ideas that are supported by the community. Make a suggestion and/or vote on others at

Submit a Complaint

A complaint is an expression of dissatisfaction related to a City of Barrie program, service, facility, or staff member, where a citizen believes that the City has not provided a service experience to the customer’s satisfaction at the point of service delivery and a response or resolution is explicitly or implicitly expected. If you have experienced this, submit a complaint.

Department Contact Form

Use the form below to submit your question or comment to a specific department. For comments of more than 255 characters please email; your message will be directed to the appropriate department.

( 255 characters maximum. )
Your Email:*

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