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Customer Service
The City is committed to assisting our growing community by providing a high-quality and efficient customer service experience.
Service Barrie is the City’s one-stop customer contact centre, allowing residents to easily access information and services from one centralized access point.
The multi-year
Customer Service Plan is the basis for the
Customer Contact Centre Business Case that is now being phased in.
Service Barrie will continue enhancing its customer service experience by:
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