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​Who to Contact

Service Barrie
705-726-4242
ServiceBarrie@barrie.ca






City of Barrie Policies

A policy is a formal statement of guiding principles and procedures to help direct decision making regarding a particular item while maintaining consistency in all municipal operations.

Frequently requested policies are listed below and updated as available.This listing does not include all policies. For more information on a specific policy please contact the corresponding department listed below. For information on policies not listed, please contact Service Barrie at ServiceBarrie@barrie.ca or 705-726-4242.

The following consolidations are electronic reproductions of City policies and may not be the most current version. The current format may be different, and plans, pictures, graphics or text may be missing or altered.

Administration
Accessibility
LAST UPDATED:2021
DESCRIPTION: The Accessibility Policy establishes a framework for the City’s commitment to accessibility, and all requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), and all requirements outlined in the Integrated Accessibility Standards Regulation (IASR) under the AODA.
CONTACT:Human Resources
(705) 726-4242
cityinfo@barrie.ca
Accessible Customer Service
LAST UPDATED:2020
DESCRIPTION: Accessible Customer Service Policy sets out accessibility standards required for persons with disabilities while providing exceptional customer service.
CONTACT:Human Resources
(705) 726-4242
cityinfo@barrie.ca
Barrie Public Wi-Fi Use
LAST UPDATED:2015
DESCRIPTION: Barrie Public Wi-Fi Use Policy outlines roles, responsibilities and appropriate use for individuals accessing Barrie Public Wi-Fi.
CONTACT:Information Technology
(705) 739-4220 x 4599
askit@barrie.ca 
Council & Government
Accountability & Transparency
LAST UPDATED:2014
DESCRIPTION:The Accountability & Transparency Policy provides guidance related to accountability and transparency when delivering City of Barrie programs and services (including the political process, decision making and administrative management).
CONTACT: Legislative & Court Services
(705) 739-4204
cityclerks@barrie.ca 
Delegation of Powers & Duties
LAST UPDATED:2015
DESCRIPTION:The Delegation of Powers & Duties Policy outlines the scope of the powers and duties which Council may delegate to committees of Council, departments or staff, and establishes principles governing such delegation.
CONTACT: Legislative & Court Services
(705) 739-4204
cityclerks@barrie.ca
Reimbursement of Council Expenses
LAST UPDATED:2017
DESCRIPTION: Reimbursement of Council Expenses Policy outlines reasonable reimbursement for Council's costs incurred in the course of fulfilling their duties.
CONTACT: Legislative & Court Services
(705) 739-4204
cityclerks@barrie.ca
Use of Corporate Resources for Election Purposes
LAST UPDATED:2014
DESCRIPTION: Use of Corporate Resources for Election Purposes Policy provides guidelines for the appropriate use of corporate resources during an election period by all candidates to protect the interests of Council and the City of Barrie. 
CONTACT: Legislative & Court Services
(705) 739-4204
cityclerks@barrie.ca
Environmental
​​Quality Management System Policy (Water Operations)
LAST UPDATED:2017
DESCRIPTION:The Quality Management System Policy outlines the Water Operations Branch commitment ensuring the reliable and sustainable supply of safe drinking wat​er that protects public health and the environment.
CONTACT: Water Operations Branch
705-792-7920
WaterOperations@barrie.ca 
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Sanitary Sewage Collection System
LAST UPDATED:2012
DESCRIPTION: Sanitary Sewage Collection System Policies & Design Guidelines provide design and servicing level information to ensure sanitary sewage collection meets City requirements.
CONTACT: Engineering
(705) 739-4220 x 4723
Michael.Munshaw@barrie.ca
Storm ​Drainage & Stormwater Management
LAST UPDATED:2009
DESCRIPTION: Storm Drainage & Stormwater Management Policies & Design Guidelines provide engineering guidelines for storm drainage and stormwater management design, to establish uniform minimum standards and improve site plan/plan of subdivision application processes.
CONTACT: Engineering
(705) 739-4220 x 4723
Michael.Munshaw@
Finance & Accounting
Development Charge Deferral
LAST UPDATED:2015 
DESCRIPTION: Development Charge Deferral Policy contains application guidelines for the administration and issuance of development charge deferrals.
CONTACT: Service Barrie
(705) 726-4242
servicebarrie@barrie.ca
Financial Policies Framework 
LAST UPDATED:2011 
DESCRIPTION: Financial Policies Framework includes a framework for finance, service and infrastructure standards to be met without unplanned/excessive rate increases or disruptive service cuts.
CONTACT: Service Barrie
(705) 726-4242
servicebarrie@barrie.ca
Water Billing & Collection
LAST UPDATED:2011
DESCRIPTION: Water Billing & Collection Policy contains highlights from the Water & Wastewater Billing By-law which outlines water billing and collection processes.
CONTACT: Service Barrie
(705) 726-4242
servicebarrie@barrie.ca
Media & Public Relations
Social Media
LAST UPDATED:2016
DESCRIPTION:The Social Media Policy outlines City of Barrie social media management and monitoring.  
CONTACT: Service Barrie
(705) 726-4242
servicebarrie@barrie.ca
Recreation & Culture
Community Garden
LAST UPDATED:2011
DESCRIPTION:The Community Garden Policy outlines responsibilities for both the City and gardeners who rent their own plot in a Community Garden.
CONTACT: Service Barrie
(705) 726-4242
servicebarrie@barrie.ca
Ice Allocation
LAST UPDATED:2016
DESCRIPTION:The Ice Allocation Policy governs the equitable assignment and management of indoor ice time within municipally owned arena ice pads. 
CONTACT: Recreation Services
(705) 739-4220 x 5665
Recreation.Information@barrie.ca
Municipal Alcohol
LAST UPDATED:2011 
DESCRIPTION:The Municipal Alcohol Policy governs alcohol consumption under a special occasions permit on/within municipally owned properties such as community centres.
CONTACT: Recreation Services
(705) 739-4220 x 5187
Recreation.Information@barrie.ca
Municipal Naming
LAST UPDATED:2016 
DESCRIPTION:The Municipal Naming Policy outlines naming procedure to fairly, consistently and efficiently dedicate Municipal Assets.
CONTACT: Legislative & Court Services
(705) 739-4204
cityclerks@barrie.ca
Public Art
LAST UPDATED:2012 
DESCRIPTION:The Public Art Policy is equitable and professional framework for processes and protocol, collection management, governance and funding of public art in Barrie.
CONTACT: Culture
(705) 739-4299
culture@barrie.ca
Transportation Services
Roadway Illumination 
LAST UPDATED:2015
DESCRIPTION: Roadway Illumination Policies & Design Guidelines for the design and construction of roadway illumination systems in Barrie. 
CONTACT: Engineering
(705) 739-4220 x 4723
Michael.Munshaw@barrie.ca
Traffic Calming Policy
LAST UPDATED:2011
DESCRIPTION:The Traffic Calming Policy outlines temporary and permanent traffic calming measures, criteria to determine their use and guidelines for implementation. 
CONTACT: Service Barrie
(705) 726-4242
servicebarrie@barrie.ca



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