Page last updated: April 16 2021
Re local COVID-19 info:Simcoe Muskoka District Health Unit705-721-7520simcoemuskokahealth.orgRe clinical questions:Telehealth Ontario1-866-797-0000
Re City services:
To report a by-law infraction:Enforcement Services705-739-4241
Re court matters:
Provincial Offences Offices705-739-4291 (Barrie)
Public Health Agency of CanadaRisk level for Canadians, Current situation, Travel advisories
Ontario Ministry of Health Ontario news, Status of cases in Ontario – updated at 10:30 a.m. daily
World Health OrganizationTechnical documents, Questions and answers
Ontario 211If you are in need of groceries, pharmaceutical supplies or other services.
We've compiled frequently asked questions received via
social media and by
Service Barrie representatives in relation to the COVID-19 pandemic. This page is updated frequently.
Please refer to this month's
Service Barrie FAQs for general questions that may not be related to the COVID-19 pandemic.
Declaring an emergency provides the City of Barrie with additional powers and resources to protect the health and safety of Barrie residents and streamlines the decision-making process for expediency through the City’s Emergency Control Group.
In a State of Emergency, the City is exempt from standard procurement requirements and labour restrictions, allowing the City to act quickly and put all resources to dealing with the crisis. By declaring an emergency, the City also has the potential to receive additional funding or support from other levels of government should it be announced.
City Hall is closed to the public. The City’s customer service centre, Service Barrie, can be reached by email or phone only:
ServiceBarrie@barrie.ca or 705-726-4242. Service Barrie representatives are available Monday to Friday, 8am–5pm.
Residents are encouraged to visit
barrie.ca/OnlineServices to apply for small building permits and to pay for parking or speeding tickets.
Property taxes and
water/wastewater bills can be paid through:
There is currently no fire ban in Barrie for residents with permits. Residents are reminded to restrict attendance at outdoor fires to members of their immediate household only as per the Provincial order. For up-to-date information on the fire danger rating for Barrie visit
Outdoor burning permits are available for purchase
online only during COVID-19 via
Effective Tuesday, May 12, 2020, changes to
downtown parking along Dunlop St. were implemented to make it easier for downtown businesses and their customers to take advantage of curbside pickup.
The City has temporarily designated all on-street parking spaces along Dunlop St. from Poyntz St. to Toronto St. as “loading only zones” under the Traffic By-law. This change limits parking to standing for 10 minutes or less and will help maintain traffic flow in the area.
The change is in effect until further notice.
During COVID-19 the City has put measures in place to ensure the maximum number of employees permitted in a city vehicle at one time is one, with the exception of Barrie Fire and Emergency Service.
Marriage licences are not being issued at this time due to the
state of emergency and a stay-at-home order.
City road design and construction projects are generally proceeding as scheduled. Please refer to the specific projects via
barrie.ca/roadwork for up-to-date information as it’s confirmed.
The City of Barrie has joined the province-wide wastewater surveillance initiative for COVID-19 monitoring in municipal wastewater. The City is providing samples from the
Wastewater Treatment Facility to labs that will run analysis to determine the amount of COVID-19 present.
Barrie COVID-19 Emergency Measures By-law helps protect the health and safety of residents. The by-law prohibits certain activities and regulates physical distancing to help contain the spread of COVID-19 in the community. Individuals not adhering to physical distancing regulation can be fined a minimum of $500 and maximum of up to $100,000 for each offence.
Yes. The Simcoe Muskoka District Health Unit issued a directive for all of Barrie, Simcoe and Muskoka that effective Monday, July 13, 2020, when you enter into a public indoor space a (e.g. grocery store, community centre, shopping mall, hair salon, library, place of worship, etc.), or use a
public transit you are required to wear a face covering.
Please visit the
SMDHU website for full details, including FAQs, about mandatory mask use.
Some exceptions apply for activities within recreation centres. See
barrie.ca/RecUpdates for full details.
A face covering means a medical or non-medical mask or other face covering such as a bandana or scarf that covers the mouth and nose.
Children under the age of 2 or those under 5 who cannot be persuaded, are not required to wear a face covering, as well as individuals whose health or ability, or cultural or religious reasons would prevent them from doing so. No proof of exemption is required.
Enforcement of mandatory mask wearing may be conducted by police officers as well as provincial offences officers (which includes municipal bylaw offers and public health enforcement personnel).
municipal order requires businesses to maintain the 2-metre distancing both inside and outside the store if they have a queue.
If you have questions about what is open or impacts to business or employment, plaase call the Stop the Spread Business Information Line at 1-888-444-3659.
Municipal Law Enforcement Officers (MLEOs) are proactively patrolling the City’s approximately 150 parks with existing enforcement resources as well as addressing complaints upon receipt. Municipal Law Enforcement Officers are available to respond between 8 am and 11 pm. Phone call volumes have required residents to leave a message at times.
As well, calls or emails received after 8pm may be actioned the next day depending on available resources. They can be reached by phone or email: (705) 739-4241 or
The Municipal Law Enforcement Officers always attempt to achieve voluntary compliance whenever possible through education and awareness first. When compliance is achieved by people leashing their dogs, moving apart or leaving the site, the MLEOs proceed to their next call or the next park on their proactive patrol.
Please take proper precautions and distance yourself from them to limit your risk of exposure. Remind the person that not following public health guidelines puts all people at risk and encourage the person to reach out to community services if they need help to self-isolate.
A provincewide shutdown is currently in effect.
See provincial shutdown measures and
impacts of the provincial shutdown in Barrie.
Additional stay-at-home restrictions were declared on April 16; see
City services impacted by additional stay-at-home restrictions.
Municipal Law Enforcement Officers are available to respond between 8am and 11pm. They can be reached by phone (705) 739-4241 or email
email@example.com. Phone call volumes may require you to leave a message. Please note that calls or emails received after 8pm may be actioned the next day depending on available resources.
Residents may also contact the Simcoe Muskoka District Health Unit to report a concern about a local business by calling the SMDHU Health Connection line at 705-721-7520 (1-877-721-7520) or filling out the
secure online form.
The landfill remains with a reduced capacity (10 vehicles at a time). Please wear a mask and keep 2 metres from anyone else while visiting the landfill. For full information please visit
Curbside collection is proceeding as normal, however there have been sorting and packaging changes due to COVID-19. In an effort to keep curbside collection drivers safe during this time, please:
Reminder: Cleaning Wipes go in the Garbage! Cleaning wipes cannot go in the green bin and should not be flushed.
If not sure where an item goes, please check the
item lookup tool.
Bulky item collection is not being offered. Any updates will be posted to barrie.ca/CurbsideCollection.
All special events and
theatre shows are cancelled until further notice. City of Barrie Theatres also remain closed until further notice.
The City's annual rain barrel sale is being held online as it was in 2020. Visit
barrie.ca/WaterConservation for more detail and associated links.
Cancellations/closures will be regularly reviewed by the City’s Emergency Control Group and could be extended based on the most current advice of Public Health.
The City will continually update
barrie.ca/services as the situation changes.
All park washrooms remain closed for the season with the exception of heated washrooms within the
Centennial Park building and Southshore
Community Centre (located near Allandale Station Park and Military Heritage Park). All washrooms at Centennial Park and Heritage Park are expected to be open by April 30. Washrooms at Tyndale Park, Minet’s Point Park, Shear Park, St. Vincent’s Park and Johnson’s Beach Park are scheduled to open May 1.
Allandale Recreation Centre, Holly Community Centre, East Bayfield Community Centre, Eastview Arena and Sadlon Arena are closed to the public (other than the
immunization clinic at Holly Community Centre, which is open by appointment only). Please visit
barrie.ca/RecUpdates for detailed information.
City-run theatres remain closed until further notice.
The City has implemented increased safety measures to protect drivers and riders during this time. Please visit
barrie.ca/TransitNotices for full information, including FAQs.
Simcoe Muskoka District Health Unit issued a directive for all of Barrie, Simcoe and Muskoka that effective Monday, July 13, 2020, when you enter into a public indoor space or use public transit you are required to wear a face covering if possible. Please visit
barrie.ca/TransitNotices for more detail specific to Barrie Transit.
Bus operators (drivers) do not have to wear masks when driving, as they are separated from the public
plexiglass shields installed on buses. They do need to wear masks if they exit the driver seat/plexiglass area to secure a wheelchair/mobility device, or enter the public area of the vehicle.
The Simcoe Muskoka District Health Unit is leading the efforts to immunize residents in our region. Please visit the health unit's website for full information about local planning, clinics, appointments, and more.
It will take many months to immunize people in our region, so please continue to practise public health actions to
stop the spread.
A website launched for residents to access information on common healthcare needs and local information about COVID-19, such as where to go in the Barrie area if you have symptoms, and how to get your COVID-19 test results. The site also provides general health information regarding how health care is modified during the pandemic. Visit
If you think you have COVID-19 symptoms use the
online assessment tool and follow those instructions.
Simcoe Muskoka District Health Unit has advised that anyone who has new cold-like/respiratory symptoms (regardless of travel history), and has not been tested for COVID-19, is to self-isolate at home for 14 days, or until their symptoms have resolved, whichever is longer.
The Simcoe Muskoka District Health Unit updates the amount of cases daily. See the latest information at
If you have severe symptoms go to RVH’s Emergency Department or call 9-1-1.
Residents are being asked to go to Assessment Centres only if they:
Clinics / Assessment Centres:
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