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COVID-19 PANDEMIC

​Impacted City Services

The City is working closely with the Simcoe-Muskoka District Health Unit and other community partners to monitor the global situation and respond accordingly.

A state of emergency has been declared. It is urgent that Barrie residents take steps to limit the number of people we come in contact with to help stop the spread of COVID-19. Protect yourself. Protect others.

The City has business continuity plans in place to ensure es​sential City services continue to be delivered. The City's Emergency Control Group meets regularly. The group includes senior leadership from various departments across the City including Fire and Police. In addition to service changes to help residents, many non-essential services have been impacted.

The City’s customer service centre, Service Barrie, remains reachable by email or phone: ServiceBarrie@barrie.ca or 705-726-4242. Service Barrie reps are available Monday to Friday, 8am to 5pm. Residents are encouraged to visit barrie.ca/OnlineServices to apply for small building permits, pay for parking or speeding tickets, and more.

Service Levels

It will not be business as usual as things begin to reopen in response to Provincial regulations, and residents may see a reduced service level as the City ramps up service. It will take several weeks or longer to have service levels back up once the Province announces openings. The City will continue to maintain all essential services citizens rely on every day.

Current Status of City Services

Building Services Updated April 6

Building Services staff are doing everything possible to keep the building process moving in these unprecedented times. Please refer to the latest Building Services Announcement for detailed information.

By-law Enforcement Updated April 3

Staff continue to take reports regarding by-law enforcement at (705) 739-4241 or enforcement.services@barrie.ca. A reduction in enforcement of the parking and noise by-laws is currently in effect.

On April 3, 2020, Mayor Jeff Lehman signed the Barrie COVID-19 Emergency Measures By-law to help protect the health and safety of residents. For full information visit barrie.ca/bylaws.

Outstanding parking tickets can be paid via barrie.ca/OnlineServices.

Construction Projects Updated March 23

In light of recent developments related to COVID-19, project teams are monitoring and assessing impacts to construction schedules.

City road construction projects are generally proceeding as scheduled at this time. Please refer to the specific projects via barrie.ca/roadwork for detailed information.

As announced by the Province on March 23, construction work is included in the Provincial Government's list of essential services. We have ensured that all our City construction contractors have implemented COVID-19 safety protocol. Construction workers working on City projects are limiting contact with each other and additional hand sanitizers and wipes have been made available to them. No meetings are being held inside construction trailers, instead site meetings are being conducted via teleconference.

City staff (project managers, inspectors) involved in these projects are also following appropriate distancing and sanitizing protocols. The safety of City staff and our contractors is of utmost importance.

Council & Committees Updated May 1

On March 19, the Province of Ontario passed the Municipal Emergency Act, 2020 to permit virtual participation in council, committee or local board meetings.

City Council, General Committee, and Planning Commitee meetings are being live streamed on the City's YouTube channel and Rogers TV. Upcoming virtual meetings are open for public participation. Information about how to participate in virtual meetings is outlined at Communicating wiith Council.

Meeting agendas are available at barrie.legistar.com.

Advisory Committee and Reference Committee meetings are not occurring at this time.

Court Services Updated March 13

Provincial Offences Act Offices (45 Cedar Pointe Dr. & 575 West St. in Orillia) are closed to the public. Provincial Offences Act matters are being adjourned and rescheduled. Visit barrie.ca/CourtServices for full information.

Traffic Violations and other Provincial Offences Act tickets can be paid via barrie.ca/OnlineServices.

Downtown Parking Updated May 12

On May 6, the Province of Ontario announced that all retail stores with a street entrance can provide curbside pickup and delivery as of May 11. To help businesses and customers with curbside pickup, all on-street parking spaces on Dunlop St. from Poyntz St. to Toronto St. now have a limit of standing for 10 minutes or less, until further notice. Visit barrie.ca/DowntownParking for full information. ​​

Events Updated May 4

The City's annual rain barrel sale is proceeding online only. Please visit barrie.ca/WaterConservation for full information.

All special events and theatre shows are cancelled until June 30.

The annual Canada Day event will take place virtually so residents can enjoy programming from the safety of their own homes. City staff are currently planning the virtual Canada Day programming. More details will be shared, once they are available.

As City Hall is closed until further notice there will be no flag raisings scheduled until after the facility reopens.

Please note the City has banned all yard sales at this time to prevent people from gathering, which would be contrary to the Provincial government’s emergency orders.

Emergency Services Updated March 30

Fire & Emergency Service

  • Barrie Fire response times are not impacted. Stations are closed to the public.
  • Outdoor burning permits are available for purchase online only via barrie.ca/BurnPermits.
  • Education events and activities, including station tours, are temporarily suspended.
  • Fire Inspections for building permit purposes continue for non-occupied structures only, following public health standards. If an Emergency inspection situation should arise, it would be assessed on a case by case basis by the Fire Chief and would have to follow public health standards.
  • Fire Prevention Officers are available to follow up on violations using photographs and video. They can be reached by phone or email: (705) 728-3199 or fire.prevention@barrie.ca .

Barrie Police Service

BPS is providing updates on how their response to COVID-19 will affect the public. The public is assured that the 911 system continues uninterrupted. Visit https://www.barriepolice.ca/bps-covid-19-updates for up-to-date information.

Facilities Updated April 15

City facilities are closed to the public until further notice (community centres are closed until at least June 30).

Buildings remain open to staff for essential service delivery. Staff are ensuring increased sanitizing practices on all common touch points and public spaces at buildings that remain open, as well as Barrie Transit buses.

Service Barrie continues to be operational for email and phone service: ServiceBarrie@barrie.ca or 705-726-4242.

Garbage, Recycling, & Organics Updated May 14

Curbside collection is occurring as scheduled. Limited free garbage tags are available to households who need them. Visit barrie.ca/CurbsideCollection for full information.

The landfill (272 Ferndale Dr. N.) is open from Tuesday to Saturday, 9am to 3pm, for urgent and essential use only. Visit barrie.ca/landfill for details.

The Household Hazardous Waste Facility (272 Ferndale Dr. N.) is open Saturdays only from 9am to 3pm, for urgent and essential use. Visit barrie.ca/HHW for details.

The Environmental Centre (272 Ferndale Dr. N.) remains closed to the public until further notice.

Libraries Updated March 14

Barrie Public Library branches are closed. Please visit barrielibrary.ca for full information.

Licensing & Permits Updated April 23

Building Permits
Building permit applications and inspections, subject to a few exceptions, remain operational. New permit applications are available through APLI only. Please refer to Building Services Announcements for up-to-date information.

Burn Permits
Outdoor burning permits are available for purchase online only via barrie.ca/BurnPermits.

Event Permits
No new event permits will be issued until at least June 30, 2020.

Marriage Licences
At this time the City is not issuing marriage licences. The service may resume for residents on an emergency basis. Please call Service Barrie 705-726-4242 for more information.

Right Of Way Activity (ROWA) Permits
Due to facility closures, applications must be submitted through email and payments must be made by cheque and dropped off at City Hall drop boxes (front entrance at 70 Collier St or entrance at back parking lot). Effective April 27, all ROWAP applications ​will be processed ​online through APLI​.

Marinas & Boat Launch Updated May 22

Barrie's marinas and Tiffin Boat Launch are open to the public. Please visit barrie.ca/marina for details.

Parks, Trails, Waterfront, & Sports Fields Updated May 25

CLOSED:

  • playgrounds
  • Baseball diamonds, basketball courts, soccer fields, disc golf course
    Will reopen soon. Even though sports fields will reopen for individual recreational use (no organized play), Parks & Forestry staff require two weeks to prepare the fields for organized or group activities once the Province lifts restrictions for team/group activities of more than five people on sports fields. There are no sports fields permits being issued for organized sports groups at this time.    
  • beaches & spl​ash pads​​
  • skateboard parks
  • outdoor fitness​​ equipment​
  • condo parks and gardens
  • seasonal washrooms

OPEN:                  

Please follow the Simcoe Muskoka District Health Unit's recommendations to avoid crowds and maintain a distance of 2 metres (6 feet) from those around you. ​Refer to the Guide to Safe Outdoor Activities During COVID-19

  • Tennis courts
  • Painswick Park pickleball court
  • Bayview Drive Dog Off-Leash Recreation Area (DOLRA)
  • Community gardens
  • Green spaces in parks and trails remain open for walkthrough access 
  • Three public washrooms on the waterfront operate year-round, and these are open. These include the two family washrooms at Centennial Beach (west side of the building), and the washroom accessible from the outside of the Southshore centre. The Centennial family washrooms are open 8:30am–5pm daily and the one at the Southshore Centre is open 8am–5pm daily. These are reduced hours due to COVID-19 impacts on staff levels. Seasonal washrooms at Centennial Beach and all other waterfront and park buildings remain closed. 

REDUCED SERVICE LEVELS IN PUBLIC SPACES:
See the May 11 memo to Council for more detail.

The City is committed to sustaining a base level of service throughout our parks and open space system that still provides a quality, safe and enjoyable public experience. Due to reduced staff levels, residents may notice the following changes:

  • waterfront parks and beach, downtown public areas, main trails and playgrounds will continue to be serviced for maintenance and safety work, including lighting, horticulture installation and watering. A basic level of grounds maintenance will also be performed in these areas.
  • There will be fewer flower displays this summer, especially along boulevards and beds throughout the city.
  • Parks and public space grass will be mowed less frequently. In some parks, staff are focusing on cutting only perimeters and entry paths.
  • Seasonal, public space garbage bins will be more limited and removal of waste from these bins may not happen as frequently as usual.
  • No stumping operations of removed boulevard or park trees, or any proactive pruning, will take place.
  • No minor capital projects, upgrades and improvements will occur in spring/summer 2020
  • Shoreline and environmental restoration programs and partnerships will be delayed.
  • No seasonal washrooms are open at this time. The City may be able to open select public washroom locations for reduced hours at a later date.

OTHER NOTICES:                 

Temporary space for pedestrians and cyclists on Lakeshore Drive
The northbound lane of Lakeshore Drive from the Tiffin Boat Launch to Victoria Street has been temporarily converted into additional space for pedestrians and cyclists. This provides more space for people to be active and enjoy the outdoors, while maintaining a safe physical distance. Learn more.

Help keep City trees healthy when posting community signs
The City is asking that residents do not nail signs into trees on City trails and in parks. We love seeing positive signs from the community during this time, but some of these signs are nailed into trees or zip-tied, which damages the tree or restricts their growth. If residents would like to share positive messages with their neighbourhoods in this way, please use wooden stakes for signs, rather than attaching them to trees.

Planning & Development Updated March 25

Development Services and other supporting department’s staff continue their work remotely. Staff are not available for in-person meetings but phone calls, conference calls, video meetings are all being used and we are happy to make arrangements to meet with you.

Planning support services can be obtained by emailing planneroftheday@barrie.ca.

Online applications for Committee of Adjustment, Pre-consultations, Site Plan, Site Plan exemptions and building permits are being processed.

Council, Planning Committee & Committee of Adjustment meetings have been suspended until further notice, therefore decisions on affected applications have been delayed. Recommendation reports are being prepared and finalized and will proceed to the appropriate decision body when meetings resume.

Site Plan approval and Draft Plan of Subdivision approval are delegated to the Director of Development Services are proceeding, when all technical work is complete.

Property Taxes Updated May 29 

Due to COVID-19 emergency measures there has been a delay in the issuance of the Final property tax billing. It is expected to be completed in late June or early July with due dates adjusted accordingly.

The City is looking at all options to help residents and businesses through this challenging time. Please visit Property Tax Payment Options for information about property tax payments.

Recreation & Community Centres Updated May 27 

City recreation facilities, community centres, and arenas are closed until at least June 30. The City is issuing refunds for summer day camps & registered programs. Please visit barrie.ca/RecCancellations for current detailed information regarding impacted services.

Together at Home

We know these are challenging times and we want to help you stay active, engaged and entertained while we’re all “together at home”. Check out the videos and activities, ask our Recreation & Culture staff for tips and ideas on staying active at home for all ages.

Road & Sidewalk Maintenance Updated March 30

Road and sidewalk maintenance work is proceeding at this time.

Theatres Updated April 15           

City-run theatres are closed until further notice. Theatre shows are cancelled until June 30.

Should you have a question or concern related to a facility rental, ticket sale or any other inquiry please e-mail CE.Venues@barrie.ca or call 705-739-4299 and a member of the Recreation and Culture Services Departments will get back to you as soon as possible. 

Transit Updated May 26

The City is providing free Barrie Transit service until July 2, 2020, with hourly service. Riders must board and exit the bus from the rear door only, if able. Please refer to barrie.ca/TransitNotices for full details.

Water Services Updated April 20

Water Wastewater Billing
There will be no new late fees or City-imposed non-sufficient funds (NSF) charges for property tax and water wastewater bills, and no water shutoffs will be carried out, until June 30, 2020.

Residential water/wastewater account holders can apply to eliminate the fixed charge for water and wastewater on their next bimonthly bill if they are suffering from financial hardship as a result of COVID-19.

In addition, the payment due date grace periods have been extended for all residents and businesses for two billing periods.

Please visit Water Wastewater Billing for full information.

Water Treatment
The Surface Water Treatment Plant (20 Royal Parkside Dr.) and Wastewater Treatment Facility (249 Bradford St.) are closed to the public. Residents may notice water service crews working around the city in teams of one or two to complete essential work to keep water services working effectively and efficiently. These staff are practising physical distancing and taking precautions as advised by the Health Unit.

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