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COVID-19 PANDEMIC

​Impacted City Services

The City is working closely with the Simcoe-Muskoka District Health Unit (SMDHU) and other community partners to monitor the global situation and respond accordingly.

A state of emergency remains in effect. It is urgent that Barrie residents limit the number of people we come in contact with to help prevent the spread of COVID-19. Stay home. Save lives.

The City has business continuity plans in place to ensure es​sential City services that citizens rely on every day continue to be delivered. The City's Emergency Control Group meets regularly. The group includes senior leadership from various departments across the City including Fire and Police, and regularly consults with the SMDHU.

Service Barrie Available by Phone and E-mail Only

City Hall is closed to the public. The City’s customer service centre, Service Barrie, can be reached by email or phone only: ServiceBarrie@barrie.ca or 705-726-4242. Service Barrie representatives are available Monday to Friday, 8am–5pm. Property taxes and water/wastewater bills can be paid through:

  • telephone/internet banking 
  • drop box at City Hall
  • post-dated cheque by mail: Service Barrie, Barrie City Hall, 70 Collier St
    P.O. Box 400, Barrie, ON, L4M 4T5

Online Services Available

Residents are encouraged to visit barrie.ca/OnlineServices to apply for small building permits, pay for parking or speeding tickets, and more.

Current Status of City Services

Building Services Updated April 16 2021

Building Services staff are doing everything possible to keep the building process moving in these unprecedented times. The City has suspended inspections that do not meet the criteria for essential construction. Please refer to the latest Building Services Announcement for detailed information.

By-law Enforcement Updated April 3 2020

Staff continue to take reports regarding by-law enforcement at (705) 739-4241 or enforcement.services@barrie.ca. The Barrie COVID-19 Emergency Measures By-law helps protect the health and safety of residents. For full information visit barrie.ca/bylaws.

Outstanding parking tickets can be paid via barrie.ca/OnlineServices.

Construction Projects Updated April 16 2021

City construction projects are generally proceeding as scheduled at this time.

We have ensured that all our City construction contractors have implemented COVID-19 safety protocol. Construction workers working on City projects are limiting contact with each other and additional hand sanitizers and wipes have been made available to them. No meetings are being held inside construction trailers, instead site meetings are being conducted via teleconference.

City staff (project managers, inspectors) involved in these projects are also following appropriate distancing and sanitizing protocols. The safety of City staff and our contractors is of utmost importance.

Council & Committees Updated Jan. 11 2021

On March 19, 2020, the Province of Ontario passed the Municipal Emergency Act, 2020 to permit virtual participation in council, committee or local board meetings.

City Council, General Committee, Planning Commitee, and reference committee​ meetings are being livestreamed on the City's YouTube channel and Rogers TV. Upcoming virtual meetings are open for public participation. Information about how to participate in virtual meetings is outlined at Communicating wiith Council.

Advisory committee meetings are being livestreamed on the City's YouTube channel​.

Meeting agendas are available at barrie.legistar.com.​

Court Services Updated July 8 2020

Provincial Offences Act Offices (45 Cedar Pointe Dr. & 575 West St. in Orillia) are closed. Visit barrie.ca/CourtServices for full information.

Traffic Violations and other Provincial Offences Act tickets can be paid via barrie.ca/OnlineServices.

Emergency Services Updated Mar. 30 2020

Fire & Emergency Service

  • Barrie Fire response times are not impacted. Stations are closed to the public.
  • Outdoor burning permits are available for purchase online only via barrie.ca/BurnPermits.
  • Fire safety education events and activities, including station tours, are temporarily suspended.
  • Fire Inspections for building permit purposes continue for non-occupied structures only, following public health standards. If an Emergency inspection situation should arise, it would be assessed on a case by case basis by the Fire Chief and would have to follow public health standards.
  • Fire Prevention Officers are available to follow up on violations using photographs and video. They can be reached by phone or email: (705) 728-3199 or fire.prevention@barrie.ca .

Barrie Police Service

BPS is providing updates on how their response to COVID-19 will affect the public. The public is assured that the 911 system continues uninterrupted. Visit barriepolice.ca/bps-covid-19-updates for up-to-date information.

Events Updated April 6 2021

Special Event Permits are not being issued for third-party events taking place on municipal property while the provincial shutdown is in effect. Permit applications will be accepted for future events and will be considered when the order has been lifted. These events will be subject to provincial and municipal gathering limits and safety requirements applicable at that time and must have a COVID-19 safety plan that has been reviewed by the Simcoe Muskoka District Health Unit. For more information, please contact the Special Events Office at events@barrie.ca or (705) 739-4285.

The City's annual rain barrel sale is being held online as it was in 2020. Visit barrie.ca/WaterConservation for more detail and associated links.

Facilities Updated April 16 2021

Except for the Transit Terminal, all City facilities are closed to the public until further notice. Buildings remain open to staff for essential service delivery. Staff are ensuring increased sanitizing practices on all common touch points and public spaces at open buildings, as well as Barrie Transit buses.

City Hall

City Hall is closed to the public. The City’s customer service centre, Service Barrie, can be reached by email or phone only: ServiceBarrie@barrie.ca or 705-726-4242. Service Barrie representatives are available Monday to Friday, 8am–5pm. Residents are encouraged to visit barrie.ca/OnlineServices to apply for small building permits and to pay for parking or speeding tickets.

Property taxes and water/wastewater bills can be paid through:

  • telephone/internet banking 
  • drop box at City Hall
  • post-dated cheque by mail: Service Barrie, Barrie City Hall, 70 Collier St
    P.O. Box 400, Barrie, ON, L4M 4T5

Community/Recreation Centres

Please visit barrie.ca/RecUpdates for detailed information.

Transit Terminal

The Barrie Transit Terminal is located downtown at 24 Maple Avenue and open seven days a week, ​7am–10pm. The amount of people allowed in the terminal at the same time is controlled to ensure customers can maintain a 2-metre distance from each other.

Garbage, Recycling, & Organics Updated March 5 2021

Curbside collection is occurring as scheduled. There are sorting and packaging changes due to COVID-19; please visit barrie.ca/CurbsideCollection for full information.

Masks, gloves, and cleaning wipes should go in securely tied the garbage bags. Cleaning wipes cannot go in the green bin and should not be flushed. If you're not sure where an item goes, please check the item lookup tool.

The landfill (272 Ferndale Dr. N.) is open Tuesday to Saturday with a reduced capacity (10 vehicles at a time). Please wear a mask and keep 2 metres from anyone else while visiting the landfill. Visit barrie.ca/landfill for full details.

The Household Hazardous Waste Facility (272 Ferndale Dr. N.) is open on Saturdays only. Please wear a mask and keep 2 metres from anyone else while visiting thefacility. Visit barrie.ca/HHW for details.

The Environmental Centre (272 Ferndale Dr. N.) remains closed to the public until further notice.   

Residents can request home delivery of recycling boxes and green bins by calling 705-739-4219 or emailing ServiceBarrie@barrie.ca.

Libraries Updated April 16 2021

Barrie Public Library branches remain closed for in-person visits. Express pickup of materials continues, in addition to online programs and coaching sessions, wireless and remote printing services, and access to the Digital Library. Returns are being accepted at outdoor return slots 24/7. Visit barrielibrary.ca for more information.

Licensing & Permits Updated April 16 2021

Building Permit

The City is suspending inspections that do not meet the criteria for essential construction. Please refer to Building Services Announcements for up-to-date information.

Burn Permits

Outdoor burning permits are available for purchase online only via barrie.ca/BurnPermits.     

Event & Culture-Related Permits

  • Special Event Permits are not being issued for third-party events taking place on municipal property while the provincial shutdown is in effect. Permit applications will be accepted for future events and will be considered when the order has been lifted. These events will be subject to provincial and municipal gathering limits and safety requirements applicable at that time and must have a COVID-19 safety plan that has been reviewed by the Simcoe Muskoka District Health Unit.
  • Film Permit applications may be considered at the City of Barrie’s discretion. Film projects would be required to meet Provincial requirements for the film industry and must have a COVID-19 safety plan that has been reviewed by the Simcoe Muskoka District Health Unit.

For more information, please contact the Special Events Office at events@barrie.ca or (705) 739-4285.

Marriage Licences (Simcoe County residents only)

Marriage licences are not being issued at this time due to the state of emergency and a stay-at-home order.  Please call 705-726-4242 or email ServiceBarrie@barrie.ca​ for inquiries.  

Right Of Way Activity (ROWA) Permits

ROWAP applications ​are being processed ​online through APLI​. Payments can be made by cheque and dropped off at City Hall drop boxes (front entrance at 70 Collier St or entrance at back parking lot). Please contact Service Barrie at ServiceBarrie@barrie.ca or 705-726-4242 with any questions.                  

Marinas & Boat Launch Updated April 21 2021

Barrie's marinas are closed to the public, open for essential use only, until at least May 20, 2021. This is in line with the Provincial Executive Order [section 37.(1)]. The Tiffin Boat Launch is open.

Please visit barrie.ca/WaterfrontParking for full information about the Resident Parking Pass.

Parking Updated May 11 2021

Downtown Parking

There is a 10-minute parking limit on Dunlop Street & side streets to help businesses and customers with curbside pickup. Visit barrie.ca/DowntownParking for full information.

Waterfront Parking

Visit barrie.ca/WaterfrontParking for current waterfront parking areas and information.

Parking Tickets Waived with Purchase from Restaurant

For a limited time, residents who receive a parking ticket from the City can have the ticket cancelled if they provide proof of purchase from a Barrie restaurant in an amount equal to or greater than the set fine, within five days after receiving the ticket. The program does not apply to tickets related to safety matters. To submit a request for the cancellation of a parking ticket, residents can email a copy of their ticket and restaurant receipt to enforcement.services@barrie.ca.

Parks, Trails, & Waterfront Updated May 3 2021

What's Closed:

  • ​Waterfront fitness equipment
  • Skateboard parks
  • Tennis courts
  • Basketball courts
  • Picnic areas/pavilions
  • City of Barria marinas
    Closed to the public; open for essential use only
  • Meridian Place 
    See related emergency order

Other sports fields & ​courts remain closed as per regular seasonal​ schedule.​

What's Op​en:

Washrooms in Parks

Please note that all park washrooms remain closed for the season with the exception of the following:

  • Centennial Park washrooms are open daily 7am–9pm until November 1.
  • Heritage Park washrooms are open daily 7am–9pm until November 1.
  • Southshore Community Centre's externally-accessible washroom is open daily, 8am–5pm. This washroom is heated and remains open year-round.
  • Washrooms are open at beaches. Please visit barrie.ca/beaches for details.
Planning & Development Updated Jan. 13 2021

Development Services and other supporting department’s staff continue their work remotely. Staff are available for phone calls, conference calls and​ video meetings are all being used to meet virtually with residents. 

The Planner of the Day is available to answer planning related questions online or over the phone only. Email planneroftheday@barrie.ca or call 705-726-4242.

For Compliance letters (Rush/Regular), please complete the Request for Compliance Letter form and mail the completed form and cheque amount to:​

​​​​Service Barrie 
City Hall, 1st Floor
70 Collier Street
Barrie, ON L4M 4T5​​

Online applications for Committee of Adjustment, Pre-consultations, Site Plan, Site Plan exemptions and building permits are being processed.

Council, Planning Commitee & Committee of Adjustment meetings are being livestreamed on the City's YouTube channel and Rogers TV. Upcoming virtual meetings are open for public participation. Information about how to participate in virtual meetings is outlined at Communicating wiith Council.

Site Plan approval and Draft Plan of Subdivision approval are delegated to the Director of Development Services are proceeding, when all technical work is complete.

Property Taxes Updated April 16 2021

The City’s customer service centre, Service Barrie, is closed for in-person appointments. Tax payment options include online/telephone banking, pre-authorized payment plan, drop boxes at City Hall, or mail. Please see Property Tax Payment Options for detail.

For 2021 bills, City Council has waived late fees for property tax payments until September 30, 2021. The City will continue to charge late fees on accounts with outstanding charges from 2020 and before. Full details.

Recreation & Community Centres Updated April 6 2021

Recreation & Community Centres

Due to the provincewide shutdown declared on April 1, Allandale Recreation Centre, Holly Community Centre, East Bayfield Community Centre, Eastview Arena and Sadlon Arena are closed to the public (other than the immunization clinic at Holly Community Centre). There are no in-person programs/activity offerings, but virtual program offerings continue. Visit barrie.ca/RecUpdates for detailed up-to-date information.

Facility Rentals

Public rentals of the City's community facilities (including Parkview, Dorian Parker, Lampman Lane and Southshore Centre) are unavailable until further notice.

Road & Sidewalk Maintenance Updated April 6 2021

Road and sidewalk maintenance work is generally proceeding. 

In keeping with previous years, street sweeping is expected to start in late April or early May and is usually completed within 10 weeks, weather-permitting. Visit barrie.ca/StreetSweeping for detail.

Sports Fields & Courts Updated April 16 2021

Most sports fields have not yet opened for the season. Opening dates have not been confirmed. Others are closed due to the provincial stay-at-home order. Visit barrie.ca/SportsFields for the current status of sports fields and courts.

Theatres Updated July 22 2020

City-run theatres remain closed until further notice and theatre shows are cancelled until further notice.

Should you have a question or concern related to a facility rental, ticket sale or any other inquiry please e-mail CE.Venues@barrie.ca or call 705-739-4299 and a member of the Recreation and Culture Services Departments will get back to you as soon as possible.

Transit Updated Aug. 4 2020

All Barrie Transit buses have protective, plexiglass shields that provide a safety barrier between riders and bus operators. Fares are being collected as riders can safely board the bus from the front doors.

Mask use on public transit is mandatory. Bus operators (drivers) do not have to wear masks as they are separated from the public ​by plexiglass ​shields installed on buses. They will need to wear masks if they exit the driver seat/plexiglass area to secure a wheelchair/mobility device, or enter the public area of the vehicle.

Please refer to barrie.ca/TransitNotices for full details.​

Water Services Updated Feb. 12 2021

Water Treatment

The Surface Water Treatment Plant (20 Royal Parkside Dr.) and Wastewater Treatment Facility (249 Bradford St.) are closed to the public. Residents may notice water service crews working around the city in teams of one or two to complete essential work to keep water services working effectively and efficiently. These staff are practising physical distancing and taking precautions as advised by the Health Unit. 

Province-wide COVID-19 Wastewater Surveillance Initiative

The City of Barrie has joined the province-wide wastewater surveillance initiative for COVID-19 monitoring in municipal wastewater. The City is providing samples from the Wastewater Treatment Facility to labs that will run analysis to determine the amount of COVID-19 present. Learn more.


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