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COVID-19 PANDEMIC

​Impacted City Services

The City is working closely with the Simcoe-Muskoka District Health Unit (SMDHU) and other community partners to monitor the global situation and respond accordingly.

A state of emergency remains in effect. It is urgent that Barrie residents take steps to limit the number of people we come in contact with to help prevent the spread of COVID-19. Protect yourself. Protect others.

The City has business continuity plans in place to ensure es​sential City services continue to be delivered. The City's Emergency Control Group meets regularly. The group includes senior leadership from various departments across the City including Fire and Police, and regularly consults with the SMDHU.

Service Barrie Open

The City’s customer service centre, Service Barrie, is fully open. Full details.

Online Services Available

Residents are encouraged to visit barrie.ca/OnlineServices to apply for small building permits, pay for parking or speeding tickets, and more.

Service Levels

In addition to service changes to help residents, many non-essential services have been impacted by COVID-19. It will not be business as usual as things begin to reopen in response to Provincial regulations, and residents may see a reduced service level as the City ramps up service. The City continues to maintain all essential services citizens rely on every day.

Current Status of City Services

Building Services Updated April 6

Building Services staff are doing everything possible to keep the building process moving in these unprecedented times. Please refer to the latest Building Services Announcement for detailed information.

By-law Enforcement Updated April 3

Staff continue to take reports regarding by-law enforcement at (705) 739-4241 or enforcement.services@barrie.ca. The Barrie COVID-19 Emergency Measures By-law helps protect the health and safety of residents. For full information visit barrie.ca/bylaws.

Outstanding parking tickets can be paid via barrie.ca/OnlineServices.

Construction Projects Updated March 23

In light of recent developments related to COVID-19, project teams are monitoring and assessing impacts to construction schedules.

City road construction projects are generally proceeding as scheduled at this time. Please refer to the specific projects via barrie.ca/roadwork for detailed information.

As announced by the Province on March 23, construction work is included in the Provincial Government's list of essential services. We have ensured that all our City construction contractors have implemented COVID-19 safety protocol. Construction workers working on City projects are limiting contact with each other and additional hand sanitizers and wipes have been made available to them. No meetings are being held inside construction trailers, instead site meetings are being conducted via teleconference.

City staff (project managers, inspectors) involved in these projects are also following appropriate distancing and sanitizing protocols. The safety of City staff and our contractors is of utmost importance.

Council & Committees Updated May 1

On March 19, the Province of Ontario passed the Municipal Emergency Act, 2020 to permit virtual participation in council, committee or local board meetings.

City Council, General Committee, and Planning Commitee meetings are being live streamed on the City's YouTube channel and Rogers TV. Upcoming virtual meetings are open for public participation. Information about how to participate in virtual meetings is outlined at Communicating wiith Council.

Meeting agendas are available at barrie.legistar.com.

Advisory Committee and Reference Committee meetings are not occurring at this time.

Court Services Updated July 8

Provincial Offences Act Offices (45 Cedar Pointe Dr. & 575 West St. in Orillia) are closed. Visit barrie.ca/CourtServices for full information.

Traffic Violations and other Provincial Offences Act tickets can be paid via barrie.ca/OnlineServices.

Events Updated Oct. 7

All City special events and theatre shows are cancelled until further notice.

The City is issuing some event and film permits with additional approvals and COVID-19 safety measures in place, based on current regulatory requirements. Please direct inquiries to the Special Events Office at (705) 739-4285 or events@barrie.ca

Emergency Services Updated March 30

Fire & Emergency Service

  • Barrie Fire response times are not impacted. Stations are closed to the public.
  • Outdoor burning permits are available for purchase online only via barrie.ca/BurnPermits.
  • Education events and activities, including station tours, are temporarily suspended.
  • Fire Inspections for building permit purposes continue for non-occupied structures only, following public health standards. If an Emergency inspection situation should arise, it would be assessed on a case by case basis by the Fire Chief and would have to follow public health standards.
  • Fire Prevention Officers are available to follow up on violations using photographs and video. They can be reached by phone or email: (705) 728-3199 or fire.prevention@barrie.ca .

Barrie Police Service

BPS is providing updates on how their response to COVID-19 will affect the public. The public is assured that the 911 system continues uninterrupted. Visit                      www.barriepolice.ca/bps-covid-19-updates for up-to-date information.

Facilities Updated Oct. 27

Except for the facilities outlined below, all City facilities are closed to the public until further notice. Buildings remain open to staff for essential service delivery. Staff are ensuring increased sanitizing practices on all common touch points and public spaces at open buildings, as well as Barrie Transit buses.

City Hall

Service Barrie, the City’s customer service centre located on the first floor of City Hall, is fully open. For resident convenience and to skip the line, appointments can still be made for all services by calling 705-726-4242 in advance. Please visit barrie.ca/contact for full information. Although Service Barrie is fully open, other in-person services with other City departments may be limited at this time. ​ 

The Rotunda washrooms at City Hall are available for public use during normal business hours. Anyone wishing to enter City Hall will be asked by security to provide contact information for contact tracing purposes.

Community/Recreation Centres

Allandale Recreation Cente, East Bayfield Community Centre, Holly Community Centre are partially open. Appointments are required. Please visit barrie.ca/RecUpdates for detailed information.

Arenas

Arenas in the following facilities are open for ice rentals. The maximum capacity for casual ice rentals is 25 skaters. Please direct rental inquiries to ice.bookings@barrie.ca

Transit Terminal

The Barrie Transit Terminal is located downtown at 24 Maple Avenue and open seven days a week, ​7am–10pm. The amount of people allowed in the terminal at the same time is controlled to ensure customers can maintain a 2-metre distance from each other.

Garbage, Recycling, & Organics Updated Sept. 8

Curbside collection is occurring as scheduled. Visit barrie.ca/CurbsideCollection for full information.

The landfill (272 Ferndale Dr. N.) is open Tuesdays to Saturday. Visit barrie.ca/landfill for full details.

The Household Hazardous Waste Facility (272 Ferndale Dr. N.) is open on Saturdays only. Visit barrie.ca/HHW for details.

The Environmental Centre (272 Ferndale Dr. N.) remains closed to the public until further notice.   

Residents can request home delivery of recycling boxes and green bins by calling 705-739-4219 and can also pick them up from Service Barrie at City Hall (open Monday–Friday, 8:30am–4:30pm and by appointment).  

Libraries Updated July 8

Please visit barrielibrary.ca for full information.

Licensing & Permits Updated Oct. 7

Building Permit

Building permit applications and inspections, subject to a few exceptions, remain operational. New permit applications are available through APLI. Please refer to Building Services Announcements for up-to-date information. Please call Service Barrie at 705-726-4242 to book an appointment to make a permit payment.

Burn Permits

Outdoor burning permits are available for purchase online only via barrie.ca/BurnPermits.

Event Permits

The City is issuing some event and film permits with additional approvals and COVID-19 safety measures in place, based on current regulatory requirements. Please direct inquiries to the Special Events Office at (705) 739-4285 or events@barrie.ca

Marriage Licences (Barrie residents only)

Please call Service Barrie 705-726-4242 to book an appointment.

Right Of Way Activity (ROWA) Permits

ROWAP applications ​are being processed ​online through APLI​. Service Barrie at City Hall (70 Collier Street) is open for payment in person, 8:30–4:30 Monday to Friday. Optionally, you can call 705-726-4242 to book an appointment to make a permit payment. Payments made by cheque can also be dropped off at City Hall drop boxes (front entrance at 70 Collier St or entrance at back parking lot)

Marinas & Boat Launch Updated June 10

Barrie's marinas and Tiffin Boat Launch are open to the public. Please visit barrie.ca/marina for details.

The Marina parking lot is temporarily reserved for marina patrons only. Vehicles parking in the Marina lot without a marina patron pass will be ticketed. 

The Tiffin Boat Launch parking lot continues to be parking for vehicles with trailers only, and at this time is reserved for Barrie residents only. Vehicles parking in this lot without a Resident Parking Pass pass will be ticketed. Please visit barrie.ca/WaterfrontParking for full information about the pass.

Parking Updated Oct. 15

Downtown Parking

There is a 10-minute parking limit on Dunlop Street & side streets to help businesses and customers with curbside pickup. Until the conclusion of the Dunlop Streetscape Project, two hours of free parking is available in specific lots. Visit barrie.ca/DowntownParking for full information.

Waterfront Parking

Non-resident waterfront parking rates increased to $10 per hour (daily maximum of $50) on July 8, 2020. Specific on-street areas near beaches were reserved for Resident Parking Pass holders only until October 15, as per Barrie's COVID-19 Emergency Measures By-law. Visit barrie.ca/WaterfrontParking for current waterfront parking areas and information.

Marina Patron Parking Options

Marina Patron Parking Passholders can park for free in the Marina, North Marina, Spirit Catcher and Lakeshore Lots as per Barrie's COVID-19 Emergency Measures By-law.

Parks, Trails, & Waterfront Updated Nov. 1

There are currently no service impacts due to COVID-19 on Barrie's parks, trails, or waterfront. This page will be updated should winter-related amenities be impacted.

Please maintain a distance of 2 metres (6 feet) from those around you when using parks and trails. ​Refer to the Guide to Safe Outdoor Activities During COVID-19.

Please note that all park washrooms have been closed for the season with the exception of the following:

  • Centennial Park washrooms: the FAMILY washrooms at the Centennial Park building are open daily, 8am–5pm. This washroom is heated and remains open year-round.
  • Southshore Community Centre's externally-accessible washroom is open daily, 8am–5pm. This washroom is heated and remains open year-round.
Planning & Development Updated June 8

Development Services and other supporting department’s staff continue their work remotely. Staff are not available for in-person meetings but phone calls, conference calls, video meetings are all being used and we are happy to make arrangements to meet with you.

Planning support services can be obtained by emailing planneroftheday@barrie.ca.

Online applications for Committee of Adjustment, Pre-consultations, Site Plan, Site Plan exemptions and building permits are being processed.

Council, Planning Commitee & Committee of Adjustment meetings are being live streamed on the City's YouTube channel and Rogers TV. Upcoming virtual meetings are open for public participation. Information about how to participate in virtual meetings is outlined at Communicating wiith Council.

Site Plan approval and Draft Plan of Subdivision approval are delegated to the Director of Development Services are proceeding, when all technical work is complete.

Property Taxes Updated July 3

Due to COVID-19 emergency measures, final property tax bills were completed and mailed between June 23 and July 3, 2020, with extended due dates of August 31 and October 30. Payment dates for pre-authorized payment plans have been impacted. View full notice.

For property owners who prefer in-person payments: please note that at this time Service Barrie is open by appointment only and times are limited. We recommend taking advantage of other payment options.

Recreation & Community Centres Updated Oct. 23

Three Main Recreation Centres

Allandale Recreation Cente, East Bayfield Community Centre, and Holly Community Centre are partially open for public use. Residents and non-residents must reserve a time to visit the facilities. Visit barrie.ca/RecUpdates for detailed up-to-date information.

Ice Facilities

Arenas in the following facilities are open for ice rentals. The maximum capacity for casual ice rentals is 25 skaters. Please direct rental inquiries to ice.bookings@barrie.ca

Facility Rentals

Public rentals of the City's community facilities (including Parkview, Dorian Parker, Lampman Lane and Southshore Centre) are unavilable until further notice.

Procedures Affecting Recreation Users Outside of Simcoe Muskoka

After consultation with and following the advice of the Simcoe Muskoka District Health Unit, the City has implemented some changes to ensure our area residents have access to our programs, ice bookings and instructional classes at our recreation centres. This is in response to a large influx of individuals and groups using our recreation facilities from outside the Simcoe Muskoka region. Please visit barrie.ca/RecUpdates for detailed information.

Road & Sidewalk Maintenance Updated June 3

Road and sidewalk maintenance work is generally proceeding, although street sweeping of the downtown Business Improvement Area is only occurring twice per week and as needed (instead of daily).

Sports Fields & Courts Updated June 22

Starting June 22, the City began accepting permits for sports fields. Visit barrie.ca/SportsFields for the current status of sports fields and courts.

Theatres Updated July 22

City-run theatres will remain closed until January 2021. Theatre shows are cancelled until further notice.

Should you have a question or concern related to a facility rental, ticket sale or any other inquiry please e-mail CE.Venues@barrie.ca or call 705-739-4299 and a member of the Recreation and Culture Services Departments will get back to you as soon as possible.

Transit Updated August 4

As of Saturday August 1, all Barrie Transit buses have protective, plexiglass shields that provide a safety barrier between riders and bus operators. Fares are being collected again as riders can now safely board the bus from the front doors. Mask use on public transit is mandatory. Please refer to barrie.ca/TransitNotices for full details.​

Water Services Updated June 30

Water Wastewater Billing

Residential water/wastewater account holders can apply to eliminate the fixed charge for water and wastewater on their next bimonthly bill if they are suffering from financial hardship as a result of COVID-19. In addition, the payment due date grace periods were extended for all residents and businesses for two billing periods. Please visit Water Wastewater Billing for full information.

Water Treatment

The Surface Water Treatment Plant (20 Royal Parkside Dr.) and Wastewater Treatment Facility (249 Bradford St.) are closed to the public. Residents may notice water service crews working around the city in teams of one or two to complete essential work to keep water services working effectively and efficiently. These staff are practising physical distancing and taking precautions as advised by the Health Unit. 


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