Re local COVID-19 info:Simcoe Muskoka District Health Unit705-721-7520simcoemuskokahealth.orgRe clinical questions:Telehealth Ontario1-866-797-0000
Re essential City services:
To report a by-law infraction:Enforcement Services705-739-4241
Re court matters:
Provincial Offences Offices705-739-4291 (Barrie)
RVH is are currently accepting donations of personal protective equipment. For full details please visit
Public Health Agency of CanadaRisk level for Canadians, Current situation, Travel advisories
Ontario Ministry of Health Ontario news, Status of cases in Ontario – updated at 10:30 a.m. daily
World Health OrganizationTechnical documents, Questions and answers
Ontario 211If you are in need of groceries, pharmaceutical supplies or other services.
COVID-19 is a respiratory virus with pneumonia-like symptoms. There are confirmed cases in Canada, including Ontario. The City is working closely with the
Simcoe-Muskoka District Health Unit and other community partners to monitor the global situation and respond accordingly.
A state of emergency has been declared. It is urgent that Barrie residents take steps NOW to limit the number of people we come in contact with to help stop the spread of COVID-19.
The City's Emergency Control Group (ECG) continues to meet regularly. The group includes senior leadership from various departments across the City including Fire and Police. Service changes and impacts, information for travellers returning to Canada, and
frequently asked questions are outlined below.
The City is working with industry partners to identify actions that support businesses, workers and residents in responding to the economic impact of COVID-19. Please visit barrie.ca/SupportForBusiness for information.
The City has business continuity plans in place to ensure essential City services continue to be delivered.
The following City facilities/areas are closed to the public until further notice. Buildings remain open to staff for essential service delivery. Staff are ensuring increased sanitizing practices on all common touch points and public spaces at buildings that remain open, as well as Barrie Transit buses.
Service Barrie continues to be operational for email and phone service:
ServiceBarrie@barrie.ca or 705-726-4242.
The City’s customer service centre, Service Barrie, remains reachable by email or phone: ServiceBarrie@barrie.ca or 705-726-4242. Service Barrie reps are available Monday to Friday, 8am to 5pm.Residents are encouraged to visit
barrie.ca/OnlineServices to apply for small building permits and to pay for parking or speeding tickets.
As directed by the Government of Canada, residents have been advised against all international travel.
Travellers who have returned from Hubei Province (China), Iran or Italy need to
contact the health unit within 24 hours of arriving in Canada and MUST
self-isolate (i.e. stay at home and avoid close contact with others, including those in their home) for a total of 14 days. Travellers who have returned from anywhere else outside Canada, including the United States, should self-isolate for a total of 14 days.Call Telehealth Ontario, 1-866-797-0000, or your primary care provider’s office if you experience symptoms of COVID-19 (e.g. fever, cough, difficulty breathing). Call ahead prior to visiting any healthcare provider, a hospital or
local assessment centre and let them know about travel history and symptoms so that they can make arrangements to see you quickly, provide testing, and ensure that they use proper infection control measures.
Before visiting the assessment centre, individuals should seek guidance on whether it is appropriate for them to do so.
People should not go to an assessment centre unless they have symptoms of the COVID-19.Ontarians can do so by:
Please take proper precautions and distance yourself from them to limit your risk of exposure. Remind the person that not following public health guidelines puts all people at risk and encourage the person to reach out to community services if they need help to self-isolate.
The City is using every available communications tool to ask residents to stay home when possible and keep physical distance when in public. If you approach someone who is not following public health guidelines, please take proper precautions and distance yourself from them to limit your risk of exposure.
You can call the health unit’s Health Connection line at 705-721-7520 (1-877-721-7520) to report any large group gatherings that go against provincial direction. The health unit is working in partnership with local police to address these issues.
Declaring an emergency provides the City of Barrie with additional powers and resources to protect the health and safety of Barrie residents and streamlines the decision-making process for expediency through the City’s Emergency Control Group.
In a State of Emergency, the City is exempt from standard procurement requirements and labour restrictions, allowing the City to act quickly and put all resources to dealing with the crisis. By declaring an emergency, the City also has the potential to receive additional funding or support from other levels of government should it be announced.
City is not considering shutting down any further businesses other than those announced by the
Province of Ontario.
Yes. As announced by the Province on March 23, construction work is included in the
Provincial Government's list of essential services. We have ensured that all our City construction contractors have implemented COVID-19 procedures/protocol. Construction workers working on City projects are limiting contact with each other and additional hand sanitizers and wipes have been made available to them. No meetings are being held inside construction trailers, instead site meetings are being conducted via teleconference.
City staff (project managers, inspectors) involved in these projects are also following appropriate distancing and sanitizing protocols. The safety of City staff and our contractors is of utmost importance.
Restaurants and other food facilities that prepare and serve food, only for delivery or takeaway are included in the
Provincial Government’s list of essential services. Essential services may continue their operations to maintain supply chains and ensure the people of Ontario have access to necessities, including groceries, medicines and other essential products. The City encourages anyone visiting these establishments to use precaution by keeping your hands clean and maintaining a physical distance of at least 2m (6 feet) from others.
The Simcoe Muskoka District Health Unit updates the amount of cases daily. See the latest information at
If you think you have COVID-19 symptoms use the online-assessment tool and follow those instructions.
The Simcoe Muskoka District Health Unit has advised that anyone who has new cold-like/respiratory symptoms (regardless of travel history), and has not been tested for COVID-19, is to self-isolate at home for 14 days, or until their symptoms have resolved, whichever is longer.
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