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COVID-19 Pandemic

Support for Residents
& Property Owners

The City has implemented service changes and worked with community agencies to help connect residents with support resources during the pandemic, and to help prevent community spread of COVID-19. Information about support from other levels of government is also included on this page.

In addition to the information below, a helpful list of COVID-19 information resources for Barrie and Simcoe County residents is available from the Barrie Public Library's Information Barrie Community Database.

City Service Changes Currently in Effect

Please also refer to Support for Businesses for helpful information.

New Seniors Programming

The Seniors Centre Without Walls programming helps seniors connect and engage with other seniors through multi-person phone calls. Enjoy a variety of topics each week ranging from informal coffee chats and fun brainstimulating games to health and wellness seminars and educational talks. The program is free and open to all
seniors in Barrie.

Low-Income Household Water Wastewater Relief Program

In September 2021, the Low-Income Household Water/Wastewater Relief Program​ was established to provide financial assistance to low-income households. Successful applicants will be credited a portion of their water/wastewater bill.

City Service Changes Previously in Effect

Please also refer to Support for Businesses for helpful information.

Loading Zones Downtown

On-street parking spaces along Dunlop St. and side streets were temporarily designated as loading only zones under the Traffic By-law. This limited parking to standing for 10 minutes or less, which helped businesses and customers use curbside pickup and helped maintain traffic flow in the area.​

2021 Property tax late fees Waived until September 30, 2021

For 2021 bills, City Council waived late fees for property tax payments until September 30, 2021. The City continued to charge late fees on accounts with outstanding charges from 2020 and before.

All payments for bills received on or after October 1, 2021, incur an interest charge of 1.25% per mont​​h (calculated ​on the first day of each month).


If you are in need of groceries, pharmaceutical supplied or other services, please phone 211 or visit

211 Ontario can help you find grocery stores and pharmacies that are open and offering delivery services, as well as programs and services in your community that may be helpful to you during these trying times

211 exists to connect people to urgent needs and essential services. 211 is multilingual and operates 24/7, so please call or email if you are unable to access needed supplies or service.

Volunteer Opportunities

SPARK Ontario is an online platform that connects people who want to volunteer with organizations that have the infrastructure in place to help others during the COVID-19 outbreak. Visit to post and/or respond to volunteer opportunities in the community.

Barrie Food Bank

Please visit  for information about available services. Online donations are being accepted.

Mental Health Services

  • BounceBack
    A guided self-help program for adults and youth aged 15 and over using workbooks with online videos and phone coaching
  • Kids Help Phone
    Kids Help Phone is always there to listen. 24/7 virtual support service offering professional counselling, information and referrals as well as volunteer-led, text-based support to young people in both English and French at 1-800-668-6868.
  • Canadian Mental Health Association
    The Canadian Mental Health Association has resources and suggestions to help support your mental health at this time of uncertainty. If you are struggling, please call CMHA at 1-833-456-4566 for assistance.

Provincial Support Programs

  • Support for people
    Access financial help, extended deadlines and mental health support.
  • Students & parents
    Get information about school closures, child care supports and learning at home.
  • Workers
    Guidance for health care workers and anyone else still working.
  • Businesses
    Helping you improve your cash flow and protect jobs.

Federal Support Programs

The Government of Canada is taking action to help Canadians facing hardship as a result of the COVID-19 outbreak, including increasing the Canada Child Benefit, Canada Emergency Response Benefit (CERB), and more. The Federal government has categorized support information as linked below:

Support for individuals:

​Individuals and families
People facing loss of income
Indigenous peoples
People who need it most
Youth, post-secondary students and recent graduates

Support for businesses:

Avoiding layoffs and rehiring employees
Access to credit
Creating new jobs and opportunities for youth
Taxes and Tariffs
Support for self-employed individuals
Indigenous businesses
Supporting financial stability

The Government of Canada also offers a tool to find the support you need for your business.

Support for sectors:

​Agriculture, agri-food, aquaculture, fisheries
Cultural, heritage and sports
Air transportation
Non-profit and charitable


  • The Government of Canada's Coronavirus Hotline can answer questions and provide information:1-833-784-4397 
  • The Emergency Watch and Response Centre (EWRC) can be called 24/7 by Canadian citizens abroad in need of emergency assistance: 1-613-996-8885.
  • This Employment Insurance (EI) hotline can be called if you have already completed the application for EI sickness benefits, whether you are sick or quarantined, to have the one-week waiting period waived: 1-833-381-2725
  • Ontario Public Health Authority: 1-866-797-0000
  • Canadian Mental health Association: 1-833-456-4566

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