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In January 2022, Barrie Transit launched a campaign to raise awareness of transit accessibility features and encourage customers to consider the needs of others.
The EnAbling Change Campaign includes graphics and messaging posted inside Barrie Transit buses and the terminal, and shared on the City's social media channels.
This campaign was developed by the Ontario Public Transit Association in partnership with various local transit agencies that will also be sharing it in 2022 to promote compliance with Ontario's accessibility standards. The campaign uses clear and simple messaging in a friendly and non-judgemental way to educate transit riders about accessibility features, such as priority seating and service animals. It also reminds people that not all disabilities are visible.
This is a call to all those who can, to please give up their seat for someone in need.This poster depicts two riders looking down not realizing that two approaching passengers with accessibility needs, one with a broken leg and crutches and another ride with a non-visible disability, who may need the priority seating area.
This poster depicts two riders looking down not realizing that two approaching passengers with accessibility needs, one with a broken leg and crutches and another ride with a non-visible disability, who may need the priority seating area.
This poster depicts a rider standing beside two other riders seated in the priority seating area, one of which has a crutch and the other that has no readily apparent disability (i.e. non-visible disability).
This poster depicts two riders standing up with another offering their seat to a passenger with a non-visible disability (presumably they have asked for a seat).
This poster depicts a bus at a stop with a service dog in a harness waiting to board the bus. Find out more about
Barrie Transit’s animal policy.
The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) requires businesses and organizations to provide accessible services to people with disabilities. The goal is for Ontario to be fully accessible by 2025.
The Integrated Accessibility Standards Regulation (IASR, 191-11), is a standard developed under the AODA which includes 80 accessibility standards relating to transportation, employment, and information and communications.
In compliance with Section 49 of Regulation 191-11, Ontario’s public transit authorities now provide Priority seating designated for use by passengers with disabilities.
Transit authorities recognize there are other customers who would also benefit from having a seat near the front of the bus. A Courtesy seating area has been designated for seniors, expectant mothers, adults traveling with infants/small children or any other customer who may benefit from a seat near the front of the bus.
is for the use of passengers with a disability. These seats are located close to the front of the vehicle. Customers are expected to respect and obey the purpose of the designated seating area, which means:
if you are sitting in one of these designated seats, you MUST vacate the seat for a passenger with a disability.
is intended to provide additional seating for people who will benefit from having a seat near the front of the vehicle including:
If you are sitting in one of these designated seats, please respect its purpose and give up your seat to those who need it.
Drivers/operators will not enforce this requirement or intervene in any dispute related to Courtesy Seating. We ask, however, that you respect this designated seating area and show consideration for those whose need is greater than your own.
The Priority Seating area is a regulatory requirement under the Accessibility for Ontarians with Disabilities Act. The Courtesy Seating area is provided in addition to the Priority Seating area for passengers who may benefit from a seat, but do not have a disability.
Politely remind the customers seated in the Priority Seating area of its intended use and ask that they make room for you.
Please remember that passengers in the Priority Seating area may suffer from a disability that is not easily recognized by others and they may not be comfortable discussing it in public. If the passengers in the Priority Seating area do not move when requested, proceed to the Courtesy Seating area to find a seat.
The wording on the decal is a legal requirement under Regulation 191-11 but the Regulation does not provide any reference to enforcement.
The wording on the decal is a legal requirement under Regulation 191-11 but the Regulation does not provide any reference to enforcement. Given the vast number and varying degree of disabilities, many of which are invisible, it would be extremely difficult for a third party to determine who is more entitled to the Priority Seating area. As such, we expect customers to do the right thing.
Drivers/operators will not intervene in a dispute between passengers regarding a seat.
No. Public transit is first come, first served. Other passengers who have paid a fare are not expected to vacate the bus to make room for other passengers. If you are not comfortable completing your trip without a seat, please wait for the next bus.
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