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​​​Virtual Recreation
Classes & Programs

The City is currently offering virtual fitness classes​ via Zoom. Participants can safely enjoy a variety of offerings from the comfort of their homes.​​​

Virtual Fitness Classes

recPASS membersFree
See recPASS details
Non-members Regular drop-in fees apply
​Virtual Fitness Passholders

Passholders get unlimited access to all virtual fitness classes.

Adult: $20/month + HST

Senior or Special Needs Adult: $15/month + HST

Virtual Fitness Passes can be purchased online or by calling Alla​ndale Recreation Centre, Holly Co​mmunity Centre, or East Bayfield Community Centre. ​Passes will be valid for 30 days and are non-refundable and non-transferable. 

Virtual Recreation Programs

Virtual recreation programs are not being offered at this time.

How to Register

Pre-registration is required​. Sign in or create a new account. Please view the full list of upcoming virtual fitness classes​ and add classes to the cart to register. Please ensure the e-mail you provide upon registration is accurate and up-to-date. For children's programs, you will be asked to provide a parent/guardian phone number at the time of registration. Invitations to virtual classes will be emailed one hour prior to the scheduled class start time.

Creating a Zoom Account

For security reasons, all participants are required to have a Zoom account to access our virtual fitness classes. Zoom is available on desktop/laptop computers, iOS and Android devices​.​ The Zoom account must be created using the same e-mail you provide upon class registration. Create a free Zoom account

How to Access Virtual Classes in Zoom

Classes are streamed live via Zoom as outlined:

  • ​Prior to the class, please ensure that you have Zoom downloaded on your device and that you are signed into your Zoom account.​
  • ​Zoom links and invitations to fitness classes w​ill be emailed no later than one hour prior to the scheduled start time of the class. You do not need to ent​er a ​Meeting ID or Password to join your class. 
  • Once you receive your invitation, click on the “Click Here to Join” button in the invitation. 

    If accessing the invitation on your computer: the class will open up in your browser or the Zoom application.

    If accessing the invitation through a iOS or Android device: y​ou will need to download the Zoom app first through the App Store or Google Play.​

Frequently Asked Questions

What should I do if I am having issues with the audio?

If you are having difficulties hearing the audio from the virtual class/program, please ensure that the volume on your device is turned up and not muted. If you are still having issues with the audio, we recommend using the “Chat” feature in Zoom to communicate to our instructor and staff to adjust the volume accordingly.​

What can I do if I am having issues accessing and connecting?

If you have followed all the necessary steps to access the virtual class/program (i.e. creating a Zoom account, registering with the same email as your Zoom account, and installing the Zoom application), we recommend the following:​

  • Ensure that you have a stable and reliable internet connection, especially if you are using WiFi
  • Download the latest Zoom application and/or install the latest updates for Zoom
  • Restarting your device (turning your device off and then back on) 
  • Ensure you are signed into the correct Zoom account 
  • Try connecting to the virtual fitness class on another device (computer, phone or tablet)
If you are still experiencing technical difficulties and would like assistance, please contact Jeddy Wong at​.​

​Do participants have to have a webcam and/or microphone?


All of our virtual fitness classes are in a webinar format meaning everyone will ​only see and hear the fitness instructor. Participants are encouraged to use the chat function to provide comments or ask questions during the class if they would like. 

For virtual programs, we strongly encourage participation in the program with your camera on, but mic muted (unless speaking) to minimize background noise.

Do I need access to special equipment for the fitness programs?

The 45-minute virtual fitness classes offer a variety of workout intensities using minimal equipment. Please refer to the individual virtual fitness class descriptions for detail.

Are parents/guardians required to be present during the virtual recreation programs?

Programs for children under the age of 16 are expected to have a parent/guardian in the room or within earshot for the duration of the program. Staff may ask children to confirm that their parent/guardian is in the room.​ Upon registration, a parent/guardian phone number is required in the event that staff need to contact them.

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