The City of Barrie is committed to providing a high-quality and efficient customer service experience. Service Barrie provides the public with a central place to obtain information or direction regarding City-related concerns, and ask questions or provide comments about City services and programs.
Ways to Contact
For enforcement matters such as parking, animal control, and property standards, please contact Enforcement Services directly seven days a week: 705 739-4241 or enforcement.services@barrie.ca.
Online: | ServiceBarrie.ca Submit service requests, receive real-time updates, be notified when a service issue has been resolved, apply directly online for pre-approved payment plans, and much more! |
Phone: | 705-726-4242 Phone lines are monitored Monday to Friday, 8am–5pm (excluding holidays). If you are calling with an after-hours emergency (e.g. watermain leak, environmental spill, etc.) please follow the prompts. |
| Email: | ServiceBarrie@barrie.ca Email is monitored Monday to Friday, 8am–5pm. |
| In Person: | Hours: Monday to Friday, 8:30am–4:30pm. Service Barrie is located on the first floor of City Hall, 70 Collier Street. Payments for invoices, bills, and property taxes are also accepted through the drop boxes located at the front and back of City Hall (Collier Street and Worsley Street entrances). |
| FAX: | 705-739-4237 |
| Mail: | Service Barrie, P.O. Box 400, Barrie, ON, L4M 4T5 |
We're Here to Help
| Pay | property taxes, water bills, parking tickets, business licence applications/renewals |
| Purchase | transit passes, garbage tags, community garden plots, subdivision papers/map, commemorative trees and benches, zoning compliance letters, marriage licences, commissioning services, pet licences |
| Pick up | recycling boxes and green bins, Waste Collection Calendar, pre-ordered engineering records requests, City of Barrie pins |
| Book | Art displays for City Hall, commissioning appointments, marriage licence appointments |
| Request | sewer and sanitary device drawings, construction projects and capital plan information, information about City services, building inspections |
| Submit | Barrie Transit feedback, applications for specialized transit use and general inquiries, building and zoning complaints, reports of graffiti, freedom of information requests, release of rear lot easement requests, water account cancellations, operations service requests (e.g. potholes, dead tree replacement, street lights out), or a claim. |