Residents can now book appointments for in-person services at City Hall

(Barrie, ON) The City of Barrie will be reopening the first floor of City Hall (70 Collier St.) on Monday, July 13 to provide some in-person services to residents, by appointment only.

Service Barrie, the City's customer service centre located on the first floor of City Hall, will reopen starting July 13 to provide in-person services to the public by appointment only. The hours of operation will be Monday to Friday, 8:30 a.m. to 4:30 p.m. Appointments must be booked in advance by calling Service Barrie at 705-726-4242. Please call from 8 a.m. to 5 p.m. Monday to Friday to book your appointment.

The following services will be available by appointment:Marriage licenses (Barrie residents only)Burial permitsFreedom of Information payments and pickup of documentsPayments for records requests, tax certificates and compliance lettersTax receiptsPickup/drop off of engineering drawingsSewer Lateral Backup Program requestsPayment and submission of business licenses and renewalsDebit purchases of waterfront parking passesBuilding permit paymentsROWA permit paymentsPurchase of garbage bag tagsPurchase of Barrie Transit passesCommissioning only of City documents and vital statisticsTax/Water payments (if unable to use online options)

Access to City Hall will be via the Worsley St. entrance off the parking lot. Please arrive no more than 10 minutes prior to your appointment. A security guard will confirm your appointment before you will be allowed to enter the building. Also, please note that as of July 13, when you enter into a public indoor space, you arerequired to wear a face covering.

The BarrieTransit Terminal, located at 24 Maple Ave., will also sell both resident and non-resident waterfront parking passes during the terminal's operating hours. The terminal is open seven days a week from 8 a.m. to 8 p.m. For residents requesting their free resident waterfront parking pass, please contactService Barrie.

Please do not make or attend an appointment if you are sick or experiencing any symptoms of COVID-19. If required to assist with your transaction, only one additional person may attend the appointment. The City also asks that residents use debit or credit card to pay instead of cash or cheques as much as possible.

Residents are encouraged to continue to use online options whenever possible. for more information. Payments for invoices and bills continue to be accepted through the drop boxes located at the front and back of City Hall.


Media Contact
Melanie Rumley
Communications Advisor
The City of Barrie
(705) 739-4220 ext. 4578