(Barrie, ON) The City of Barrie's customer service centre, Service Barrie, will fully reopen on Monday, February 7. Appointments are no longer necessary.
In response to the Omicron variant and as a result of guidance from the Province and the Simcoe Muskoka District Health Unit, City Hall was temporarily closed to the public except for pre-booked appointments through Service Barrie.
Service Barrie is located on the first floor of City Hall, 70 Collier Street, and is open Monday to Friday (excluding holidays) from 8:30 a.m. to 4:30 p.m. The City's customer service representatives can also be reached via phone or email, 705-726-4242 orServiceBarrie@barrie.ca, Monday to Friday from 8 a.m. to 5 p.m.
Service Barrie provides services such as purchase of parking passes, garbage tags and transit passes; payments for records requests, pet licences, tax and water bills, parking tickets, and building permits; and pickup of recycling boxes and green bins. For convenience and to skip the line, residents are still welcome to book an appointment for any service by calling 705-726-4242.
For business licences, marriage licences and commissioning of documents, the public will be required to book an appointment for Tuesdays or Thursdays by calling 705-726-4242.
The following safety precautions are in place at City Hall:Please do not visit City Hall if you are sick or experiencing anysymptoms of COVID-19.Everyone entering City Hall is required to wear a face covering.Members of the public should access City Hall via theWorsley St. entrance off the parking lot.Capacity limits will be monitored.Signage and floor decals indicate proper physical distancing.
The City's online services are listedat barrie.ca/OnlineServices. With therecent launch of Service Barrie online, available atServiceBarrie.ca, citizens can apply for tax or water payment plans, submit service requests, report a pothole and other concerns, receive real-time updates, and be notified when a service issue has been resolved.
Please visitbarrie.ca/services for the current status of all City services.
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Senior Communications Advisor
The City of Barrie
(705) 739-4220 ext. 4529