Office hours apply to City Hall, Water Services Branch Administration (20 Royal Parkside Dr.), and Enforcement Services and Court Services (45 Cedar Pointe Dr.) Offices are closed on statutory holidays.
The landfill and recreation facilities operate under different hours than City offices.
We are working to enhance the quality and efficiency of interactions residents have with the City by moving towards providing the public with a central place to obtain information or direction for City-related concerns, and ask questions or provide comments about City services and programs.
The City's Facebook, Twitter, and Instagram accounts are actively monitored during office hours: Monday to Friday, 8:30–4:30. Related page: Social Media Policy
The Make a Suggestion forum provides residents with an organized way of expressing, categorizing, and collaborating on suggestions for their City; it also provides City staff with the means to identify and measure ideas that are supported by the community. Make a suggestion and/or vote on others at barrie.ca/suggestions.
A complaint is an expression of dissatisfaction related to a City of Barrie program, service, facility, or staff member, where a citizen believes that the City has not provided a service experience to the customer’s satisfaction at the point of service delivery and a response or resolution is explicitly or implicitly expected. If you have experienced this, submit a complaint.
Use the form below to submit your question or comment to a specific department. For comments of more than 255 characters please email firstname.lastname@example.org; your message will be directed to the appropriate department.
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