We're here to help!
Please email customercare.barrie@emterra.ca or call 1‑833‑253‑8207 to report any issues with organics, garbage, or yard waste collection. The City has access to Emterra’s customer service records and trucks are equipped with technology that can be reviewed to assist with investigating concerns. This helps the City manage the contract and understand where there may be challenges or opportunities for improvement.
The future of waste management includes a circular economy. This means we need to rethink the traditional three Rs (reduce, reuse, recycle) and consider the value of materials and products before they become waste. Let's rethink waste!
The winter can be challenging for curbside collection. Please note some considerations during winter months.
Curbside Collection Carts

Curbside Collection Schedules

Organics Collection

Recycling Collection

Garbage Collection

Yard Waste Collection

Winter Considerations

Waste Collection Calendar
