Low-Income Household Water/Wastewater Relief Application


This water/wastewater financial assistance support program was approved by City Council in May 2021. This program provides financial assistance to low-income households in Barrie, to help offset water/wastewater bill costs. Successful applicants will be credited a portion of their water/wastewater bill back to them. 

The credit provided will not exceed 40% of the total water/wastewater bill to a maximum of $60 per billing cycle. If approved, applicants will receive the credit for the next six bills (bills are issued every two months). Applications must be completed annually.

Did you know? The Recreation Program Fees Assistance Program provides support to low-income families and individuals.


Note: An applicant can be in arrears, but the rebate is not retroactive. A credit in the current year will be applied to the arrears balance owing.

The following criteria must be met to be eligible for water/wastewater billing relief:

  • The applicant is a permanent, full-time resident of Barrie with a current City of Barrie residential water/wastewater billing account (the account must be in the applicant's name).
  • The application pertains to a principal residence the applicant either owns or rents. A principal residence is defined as the main location where the applicant lives.
  • The applicant's total household income must fall into one of the following limits, before tax:
 * The total household income is defined as the combined total income shown on line 15000 of the Canada Revenue Agency Notice of Assessment or Notice of Reassessment. Amounts are subject to change.
Number of people living at the residenceHousehold income before tax*
Each additional person$7,916

How to Apply

Your previous year's Notice of Assessment or Notice of Reassessment, water/wastewater account number, and property tax roll number are required. Please call 705-726-4242 with any questions.

Apply Online

Alternatively, hard copies of the application form are available for pickup from Service Barrie. Completed forms can be submitted:

Frequently Asked Questions