Water/Wastewater Billing

The City is responsible for water meter readings, billings, and collection services. Water/wastewater billings are issued bi-monthly for residential accounts and monthly for non-residential accounts.

Customer Forms

Visit ServiceBarrie.ca to easily create and manage your water/wastewater billing account and access the following forms:

  • Water Billing Pre-Authorized Payment Forms
  • Water Billing New Account Form
  • Water Billing Cancellation Form
  • Water Billing Owner/Tenant Authorization Form
  • Water Billing Account Change Forms

Online Billing Services

Bill amounts are determined by the current rates and the consumption of water as registered by the customer's water meter, which is regularly read electronically by the City.

Bill Payment Options

The City encourages property owners to enrol in a payment plan for a convenient, worry-free and secure way to pay your water/wastewater bills. 

Did you know?  The Low-Income Household Water/Wastewater Relief Program provides financial assistance to low-income households to help offset water/wastewater bill costs. 

Rates & Fees

The water rate structure increases the cost of water as water consumption increases, giving everyone a financial incentive to reduce water consumption. Properties usin​g septic tanks or wells, and some commercial properties, may qualify for exemptions.


There are three types of exemptions listed within the Water and Wastewater Billing By-law, applicable to certain types of properties:

Billing for Owners & Tenants

The City provides two options to owners who wish to have their tenant(s) responsible for water and wastewater costs. If the tenant’s account is in arrears, the City may turn off the water supply upon request.

Frequently Asked Question