Low-Income Household Water/Wastewater Relief Application


This water/wastewater financial assistance support program was approved by City Council in May 2021.

This program provides financial assistance to low-income households in Barrie, to help offset water/wastewater bill costs. Successful applicants will be credited a portion of their water/wastewater bill back to them. The credit provided will not exceed 40% of the total water/wastewater bill to a maximum of $60 per billing cycle.


The following criteria must be met to be eligible for water/wastewater billing relief.

  • The applicant is a permanent, full-time resident of Barrie with a current residential water/wastewater billing account (the account must be in the applicant's name);
  • The application pertains to a principal residence that the applicant either owns or rents. A principal residence is defined as the main location where the applicant lives;
  • The applicant's total household income must fall into one of the following limits, before tax:
Amounts are based on the Government of Canada's 2020 low-income cut-offs (LICOs) and are subject to change.
Number of people living at the residenceHousehold income before tax
1$ 25,921
2$ 32,270
3$ 39,672
4$ 48,167
5$ 54,630
6$ 61,613
7$ 68,598
Each additional person+$6,985

How to Apply

Your previous year's Notice of Assessment or Notice of Reassessment, water/wastewater account number, and property tax roll number are required. Please call 705-726-4242 with any questions.

Download the Application Form (PDF)

Alternatively, hard copies of the application form are available for pickup from Service Barrie. Completed forms can be submitted:

Frequently Asked Questions