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The City is committed to ensuring the supply of safe drinking water that protects public health and the environment.

The City's Water Operations Branch maintains and continually improves the effectiveness of its Quality Management System through:

  • Providing the resources necessary to ensure the delivery of safe and reliable water treatment and distribution services in an efficient and effective manner that meets or exceeds the legislation and regulations related to water quality.
  • Investing in infrastructure, technology and process improvements to continually improve water service and delivery.
  • Providing high quality response services and promoting consumer confidence through effective communications.

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