If you are submitting a complaint of behalf of someone else, the Municipal Freedom of Information and Protection of Privacy Act does not allow the city to collect information from you about a complaint that someone else has, unless with have the signed written consent of that other person. If you are representing someone (including a family member) as the agent or contact person, you will need to have them complete the Complaint Representative Consent Form and submit it with the complaint via email to servicebarrie@barrie.ca.