The Business Performance and Internal Audit department reports administratively to the Chief Administrative Officer and functionally to the Finance & Responsible Governance Committee Chair. This allows the department to operate with independence.
The Business Performance and Internal Audit department supports departments across the corporation by:
- ensuring adequate controls and governance are in place to reduce the City’s risk, and help protect the City’s assets and interests.
- seeing departmental work processes through fresh eyes by providing independent and objective recommendations on the quality of the City’s internal controls.
- addressing fraud risks to departmental business across the corporation.
- adding value and improving the City’s operations with trusted advisory services.
- becoming aware of risks associated with current corporate governance, policies and processes, and helping departments reduce their risk.
- providing an educational program to create fraud awareness within the corporation.
- managing reports through the Fraud & Wrongdoing Program.
- developing the Lean Six Sigma Program and training.
- facilitating large process improvement projects and assisting staff with other process improvements.
- integrating Lean Six Sigma methodologies into City processes.
- assisting with the development of, and collecting information for, key performance indicators supporting City Council's Strategic Priorities.
Streamline Development Approvals Fund Report
On January 19, 2022, the Province announced the Streamline Development Approvals Fund whereby the City would receive funding to implement streamlining initiatives. The Streamline Development Approvals Fund (SDAF) Report, published in October 2023, summarizes the City's use of the Province's funding.