70 Collier Street, 1st Floor
We use the "exact fare" system. Fares can be paid by cash or a pass. Transit Operators do not carry change.
Sales locations for passes and ride cards are listed further below.
* with valid photo ID upon boarding, except for children. Please refer to the Conditions of Sale on the back of all passes & ride cards. A
student photo I.D. application form is available. Transit is
not responsible for lost or stolen ride cards, passes or photo I.D. Passes are not transferable and are non-refundable.
Monthly passes are available on the 18th of the month to purchase for the upcoming month. For example, a June monthly pass is available May 18th.
The downtown bus terminal is open for ticket sales, seven days a week 7am–10pm. The amount of people allowed in the terminal at the same time is controlled to ensure customers can maintain a two-metre distance from each other.
Transit passes are also available for sale at Service Barrie on the first floor of City Hall, 70 Collier Street, open 8:30am to 4:30am, Monday to Friday.
Transit monthly passes and ride cards are sold at Allandale Recreation Centre, East Bayfield Community Centre, and Holly Community Centre a walk-in/drop-in basis. No refunds or exchanges are available at rec centres. Please note the following COVID-19 safety measures at rec centres:
Passengers can transfer routes at any point where two routes connect. Passengers must request a transfer when they first board the bus it they require a transfer to continue along their route. When boarding a bus with a transfer, passengers must scan the barcode transfer ticket on the fare box. If, for any reason the fare box scan option is not available, passengers must then present the transfer to the Operator unfolded and date-side up for inspection. Transfers must NOT be placed in the fare box. A transfer is valid for 75 minutes from the time of issue and is valid as part of one continuous trip from origin to destination. Please retain your transfer if you need to travel on multiple buses to arrive at your destination. Transfers are non-transferable and have no cash value.
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