We're here to help!
Please email customercare.barrie@emterra.ca or call 1‑833‑253‑8207 to report any issues with organics, garbage, or yard waste collection. The City has access to Emterra’s customer service records and trucks are equipped with technology that can be reviewed to assist with investigating concerns. This helps the City manage the contract and understand where there may be challenges or opportunities for improvement.
The future of waste management includes a circular economy. This means we need to rethink the traditional three Rs (reduce, reuse, recycle) and consider the value of materials and products before they become waste. Let's rethink waste!
Curbside Collection Carts
The City moved to automated cart collection service on September 8, 2025.
Curbside Collection Schedules
See schedules at a glance, and look up your address to confirm when you receive municipal curbside collection service.
Organics Collection
Organics carts are collected curbside every week. Learn about the benefits of the organics program and how to get started.
Recycling Collection
Circular Materials is responsible for collecting and managing residential recycling in Barrie. The City is responsible for recycling collection services to businesses and institutions that have registered.
Garbage Collection
Most municipally serviced households receive garbage cart collection every other week, with different areas serviced on different days.
Yard Waste Collection
Yard waste is collected every other week (opposite garbage collection week) from April through November.
Waste Collection Calendar
Calendars are delivered by mail each year and are available for pickup at select facilities.
