Water Operations Branch 20 Royal Parkside Drive, Barrie Telephone: 705-792-7920 Fax: 705-792-7921
Water meters are an important component of the municipal drinking water system. Please ensure your water meter and shut-off valve are always accessible, ready for use in case of an emergency.
Every household, business, and facility connected to Barrie's municipal drinking water system is equipped with a water meter. This device accurately tracks water usage and ensures customers are being billed only for water that has passed through the meter.
The City's Water Operations Branch is responsible for installing and maintaining these meters, and for programs that improve their efficiency and reduce costs, including: water meter replacements, upgrades, reconditioning, and testing.
Water Meter Features
If you think your water meter is leaking or malfunctioning please contact Water Operations at (705) 792-7920 or WaterOperations@barrie.ca.
The City reads water meters remotely using a Smart Point device installed on homes and buildings (most often on the outside). The Smart Point relays the reading from the water meter and sends it via radio wave frequency directly to the Water Billing department. Barrie's homeowners and business owners are therefore not disturbed by requests to access the meter for manual reading. You may request to have your Smart Point device moved; please contact Water Operations Branch at (705) 792-7920 or WaterOperations@barrie.ca to book this free-of-charge service.
Every household within Barrie is equipped with an internal shut-off valve. This belongs to the homeowner, but the City will repair or replace it for a fee. Please contact Water Operations at (705) 792-7920 or WaterOperations@barrie.ca for information and to book an appointment.
This valve enables you to shut off your water supply in the event of doing home plumbing repairs or in the event of an emergency leak. Residents will have either a ball valve or gate valve. Typically the internal shut-off valve is located in the basement or crawl space area. Look for it near your hot water heater, water softener, or furnace.
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