Facility Closures in Effect, but Business ContinuesCity Hall and other facilities are closed at this time, but the City has business continuity plans in place to ensure many City services continue to be delivered. Visit barrie.ca/services for the current status of City services and please also refer to frequently asked questions.
Service Barrie remains reachable at
705-726-4242, Monday to Friday from 8am to 5pm.
barrie.ca/OnlineServices to apply for small building permits, pay for parking or speeding tickets, and more.
Please note: It will not be business as usual as things begin to reopen in response to Provincial regulations, and residents may see a reduced service level as the City ramps up service. It will take several weeks or longer to have service levels back up once the Province announces openings. The City will continue to maintain all essential services citizens rely on every day.
Service Barrie provides the public with a central place to obtain information or direction for City-related concerns, and ask questions or provide comments about City services and programs.
The City's Facebook,
Twitter, and Instagram accounts are actively monitored during office hours: Monday to Friday, 8:30–4:30.
Related page: Social Media Policy
Make a Suggestion forum provides residents with an organized way of expressing, categorizing, and collaborating on suggestions for their City; it also provides City staff with the means to identify and measure ideas that are supported by the community. Make a suggestion and/or vote on others at
A complaint is an expression of dissatisfaction related to a City of Barrie program, service, facility, or staff member, where a citizen believes that the City has not provided a service experience to the customer’s satisfaction at the point of service delivery and a response or resolution is explicitly or implicitly expected. If you have experienced this, submit a complaint.
Use the form below to submit your question or comment to a specific department.
For comments of more than 255 characters please email
firstname.lastname@example.org; your message will be directed to the appropriate department.
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