There are many ways to contact your City! This page includes contact information for our customer service centre, links to corporate social media channels, ways to submit a complaint, and more.
Please visit the health unit's website for full information about COVID-19 vaccinations. The top five questions we're receiving, or anticipate receiving, through our customer contact centre regarding City services:
It's expected that 2021 will be a significant year for gypsy moth infestation in Ontario. Based on a gypsy moth populations assessment, there are certain areas in Barrie that will experience moderate to significant levels of defoliation. The City is acting in those high infestation areas through an Integrated Pest Management Approach, applying one of four measures. Please refer to Gypsy Moth Management Approach for full details.
Protect your Trees from Gypsy Moth Infestation
The City held virtual celebrations in 2020, and this year we'll again be celebrating safely! Planning for Canada Day 2021 is underway and details will be added to
barrie.ca/CanadaDay. For announcements about this and other community events,
follow the City on social media.
As per the
Regulatory Matters By-law, no person shall discharge or set off any fireworks of any kind or description within the City save and except during a period of 5 calendar days prior to and including the Canada Day. Fireworks are not permitted to be set off on City property, near buildings or high winds. Please report violations to Enforcement Services directly: 705-739-4241 or
For delivery of small or large green bins or recycling boxes please call 705-739-4219 or email
Green bins and recycling boxes are available for pickup at the
City of Barrie Landfill, 272 Ferndale Drive North, at the Recycling Depot ONLY. The Recycling Depot is located at the lower gate area of the landfill and is open Tuesday to Saturday, 8:30am to 3:30pm.
Bins are not currently available for pickup at any other locations.
For more information about curbside collection please visit
Yes! Splash pads opened for the 2021 season on June 4, 2021. Please visit
barrie.ca/SplashPads for more information.
Final property tax bills have been issued and mailed. Final installments are due June 30 and September 30. Please see
Property Tax Billing Notices for details.
Each year, staff work to balance the cost of providing City services with existing resources. After many amendments to the City's proposed budget,
City Council approved the lowest tax increase in 20 years: a 0.92% tax increase for 2021. For the average Barrie home (includes town homes, apartments & detached homes) assessed at $367,550, this increase translates to an additional $40.71 annually.
The property tax increase consists of 0.67% for City services and services provided by our service partners (Barrie Police Services, County of Simcoe, Barrie Public library), and 0.25% for the
Dedicated Infrastructure Renewal Fund.
barrie.ca/budget to learn more about the budget, including
where your money goes and
how Barrie compares.
Service Barrie provides the public with a central place to obtain information or direction for City-related concerns, and ask questions or provide comments about City services and programs. Please also take advantage of
Online Services to easily apply for small building permits, pay for parking or speeding tickets, and more.
705-726-4242 Monday–Friday, 8am–5pm (excluding holidays).
If this is an after-hours emergency (e.g. watermain leak, environmental spill, etc.) please call 705-726-4242 and follow the prompts.
Service Barrie is open for in-person appointments, available Monday to Friday, 8:30am–4:30pm. Please call 705-726-4242 to book an appointment. Please review Safety Precautions at City Hall.
Please note: payments for invoices, bills, and
property taxes are accepted through the
drop boxes located at the front and back of City Hall and many services are available at
Instagram accounts are actively monitored during office hours: Monday to Friday, 8:30–4:30.
Social Media Policy
Make a Suggestion forum provides residents with an organized way of expressing, categorizing, and collaborating on suggestions for their City; it also provides City staff with the means to identify and measure ideas that are supported by the community. Make a suggestion and/or vote on others at
The City values citizen and stakeholder views and encourages all citizens to share these with Council and Committees in a respectful and open manner. Opinions and concerns can be communicated through
informal and formal channels.
A complaint is an expression of dissatisfaction related to a City of Barrie program, service, facility, or staff member, where a citizen believes that the City has not provided a service experience to the customer’s satisfaction at the point of service delivery and a response or resolution is explicitly or implicitly expected. If you have experienced this,
submit a complaint.
Use the form below to submit your question or comment to a specific department.
For comments of more than 255 characters please email
firstname.lastname@example.org; your message will be directed to the appropriate department.
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