45 Cedar Pointe Drive
Phone: (705) 739-4241
Fax: (705) 739-4279
Two-unit houses must be registered. The City maintains a list of registered two-unit houses and encourages renters to check this list to ensure their rental is listed. Learn more
When it comes to fire safety within rental dwellings, both tenant and landlord have responsibilities under the Ontario Fire Code and both parties can be charged with offences. Learn about fire safety responsibilities.
The City provides two options to owners who wish to have their tenant(s) responsible for water and wastewater costs. The City also assists owners in the collection of tenants' overdue water wastewater accounts. Get the details.
With any of the following regulated matters found under FAQ’s below, the Building Services Department expects:
We are here to assist both the owner and tenant achieve compliance with municipal by-laws. Any attempts to hinder the owner’s efforts to carry out remedial work are discouraged and may negatively affect the priority of the complaint and/or prompt completion. Likewise, if necessary, non-compliance with a notice or order will result in Building Services exercising the fullest extent of the law.
In most cases, a written complaint must be received by Enforcement Services to initiate an investigation. Upon receipt, a Property Standards Officer will investigate. The investigation may include any or all of the following actions:
All complaints should be directed to Property Standards. A name and phone number of the complainant and owner are required so an thorough investigation can be conducted. The Property Standards Officer may contact the owner to confirm they are aware of tenant's concerns. Tenant/occupants are expected to provide access to the owner or property manager, subject to reasonable notification in accordance with applicable legislation, so they can carry out the necessary remedial work.
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