70 Collier Street, Barrie
PO Box 400, Stn Main
Barrie ON L4M 4T5
Please contact us in writing (online forms, email, or mail) to request any account changes.
So staff can best serve you, please have your most recent bill in front of you when calling the City regarding your Water Bill. Staff suggest having a pen and paper handy to take notes.
The water rate structure increases the cost of water as water consumption increases, giving everyone a financial incentive to
reduce water consumption. Properties using septic tanks or wells, and some commercial properties, may qualify for
Sign up for e-billing by logging in or creating an
online water billing account and get notified by e-mail when your bill is due.
If creating a new online account, you'll need to add your water account(s) using information from your most recent water bill(s).
There are three types of exemptions listed within the Water and Wastewater Billing
Water Only Exemption: applies to those properties connected to the municipal drinking water system and that use a private wastewater system:
Wastewater Only Exemption: applies to those properties connected to the municipal wastewater system and use a private water supply:
Class 3 Exemption: available to Industrial, Commercial and/or Institutional water users who redirect a minimum monthly average of 100 m3 of water away from the municipal wastewater system due to evaporative losses in HVAC systems, water consumed in product, and once through cooling water. For the purpose of the By-Law:
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